Lead Director, Program Management, Operations and Governance

6 days ago

Stamford, Connecticut, United States CVS Health Full time

About CVS Health

CVS Health is a leading healthcare company that is dedicated to delivering enhanced human-centric healthcare for a rapidly changing world. Our purpose is to bring our heart to every moment of your health, and we are committed to making healthcare more personal, convenient, and affordable.

Job Summary

We are seeking a highly experienced and skilled Lead Director, Program Management, Operations and Governance to join our Commercial Operations and Governance team. This role will play a key part in the organization, focused on supporting the set up and overall program management of the Stop Loss initiative, a major growth priority for the Commercial business.

Key Responsibilities

  • Develop and implement the operating model for the new Stop Loss organization, in partnership with the Stop Loss leader.
  • Implement governance frameworks to align stakeholders and facilitate effective decision making.
  • Lead and support critical projects and initiatives, ensuring alignment with strategic goals and timely execution.
  • Support leadership in the development of presentation materials for strategic initiatives.
  • Communicate clear objectives, track progress, and report on key performance indicators.
  • Identify gaps in processes or organization and develop and implement solutions.
  • Develop and maintain relationships with leaders and cross-functional teams to facilitate collaboration and knowledge sharing.
  • Organize and lead meetings, set agendas, foster productive discussion, document clear action items, and ensure that decisions and actions are followed through.

Requirements

  • Minimum 10+ years health insurance experience, with experience in strategy execution.
  • Strong project management skills with a track record of successfully leading cross-functional initiatives.
  • Effective communicator with focus on transparency and simplicity.
  • Demonstrated ability to work effectively with senior leaders.
  • Proven track record in driving long-term strategies while delivering on near-term objectives.
  • Highly organized, detail-oriented, and able to manage multiple priorities.
  • Ability to influence others at varying levels of the organization and across business units.
  • Ability to manage multiple, competing priorities in a fast-paced team environment.
  • Ability to handle high-pressure, escalated issues.

Preferred Qualifications

  • Experience managing Underwriting/Actuarial projects.
  • Prior experience working with external consulting firms and executing on consultant road maps.

Education

  • Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is $100,000 - $231,500.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

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