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Associate Director of Operations

2 months ago


Stamford, Connecticut, United States Edgehill Full time

Job Title: Associate Director of Operations

About Us: Edgehill is a leading provider of senior living services, dedicated to delivering exceptional care and experiences to our residents.

Job Summary: We are seeking a highly skilled and experienced Associate Director of Operations to join our team. As a key member of our leadership team, you will be responsible for driving occupancy goals, ensuring appropriate staffing levels, and delivering exceptional customer service.

Key Responsibilities:

  • Provide onsite sales support and participate in monthly family meetings.
  • Support the training and development of new employees, implementing initiatives to improve community efficiency and effectiveness.
  • Review bills and statements, ensuring accurate and timely processing.
  • Network with external referral sources, such as hospitals and rehabilitation centers.
  • Qualify prospects financially through credit reports and bank statements.
  • Review occupancy levels and staffing requirements.
  • Assist in the hiring and recruitment processes.
  • Handle resident and family grievances in a fair and compassionate manner.

Requirements:

  • Bachelor's degree in Healthcare Administration, Hospitality Management, or Business.
  • 3-5 years of management or healthcare-related experience.
  • Proven budgeting and staffing experience.
  • Proficiency in Windows applications, including Excel and Outlook.
  • Ability to lift a minimum of 50 pounds.

What We Offer: As an Associate Director of Operations at Edgehill, you will have the opportunity to make a meaningful impact on the lives of our residents and their families. We offer a competitive compensation package, including medical, dental, and vision insurance, as well as opportunities for professional growth and development.