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Director of Audit Operations

2 months ago

Stamford, Connecticut, United States Bank of America Full time

Position Overview:

At Bank of America, our mission is to enhance financial well-being through every connection we make. We are committed to Responsible Growth, which guides our actions and decisions for our clients, employees, communities, and shareholders.

We strive to create a workplace that values diversity and inclusivity, welcoming individuals from various backgrounds and experiences. Our investment in our employees and their families is reflected in our competitive benefits that support their overall well-being.

We believe in collaboration and flexibility, tailoring our approach to meet the diverse needs of our workforce.

Role Summary:
This position is accountable for overseeing business units within Corporate Audit, focusing on personnel management, communication, and expense oversight. Key duties involve formulating and executing audit strategies, influencing executive leadership, and aiding business partners in aligning business objectives with risk management protocols.

Key Responsibilities:

  • Enhance operational efficiency across the organization by establishing and monitoring key performance indicators, recommending improvements to business effectiveness, and fostering robust stakeholder relationships.
  • Act as a pivotal integration point to ensure effective collaboration between the CFO, CAO, and GHR Audit teams and their counterparts.
  • Guarantee that sound risk management practices and policies are seamlessly integrated into all operations, including planning and issue resolution.
  • Facilitate effective management routines such as leadership meetings, scorecard reporting, business reviews, strategic communications, and employee engagement initiatives.
  • Lead operational functions supporting the CFO, CAO, and GHR Audit teams, including:
    • Business Management: Overseeing financial and workforce management, workspace organization, vendor relations, and employee engagement.
    • Business Controls and Risk Management: Managing audit and examination processes, as well as governance of risk and compliance programs.
    • Governance and Operational Support.
  • Communicate the mission, goals, and strategies of Corporate Audit, emphasizing the significance of operational effectiveness and driving continuous improvement while supporting strategic change.
  • Supervise audit teams to ensure timely execution of the audit plan, adhering to quality standards and compliance with audit policies.
  • Utilize a risk-oriented approach to proactively identify potential risks, analyze trends, and assess priority areas against the company's risk profile.
  • Engage with senior leaders and influence business partners to align business strategies with appropriate risk management controls.
  • Maintain relationships with regulatory bodies and leadership teams by facilitating communication and discussing audit outcomes.
  • Develop the audit coverage strategy and plan, evaluate risks, and ensure adequate coverage for current and emerging risks in designated areas.
  • Manage team performance through training and mentorship, while attracting, developing, and retaining a diverse workforce through strategic talent planning.

Required Qualifications:

  • A minimum of 10 years of experience in business operations across increasingly complex roles, including strategy, innovation, portfolio management, and risk management.
  • Proven ability to influence and integrate across functional lines and at all levels of seniority.
  • Expertise in establishing and maintaining rigorous management disciplines and processes.
  • Ability to manage multiple competing priorities effectively within tight deadlines while meeting stakeholder expectations.
  • Capability to influence strategic direction and execute detailed plans.
  • In-depth understanding of the Bank's Risk Framework and Audit practices.
  • Exceptional written and verbal communication skills.
  • Strong team player with demonstrated stakeholder management abilities.

Essential Skills:

  • Audit Planning
  • Regulatory Relations
  • Relationship Management
  • Risk Management
  • Talent Development
  • Critical Thinking
  • Project Management
  • Strategic Thinking
  • Strategy Development
  • Written Communication
  • Executive Presence
  • Financial Management
  • Internal Audit Review
  • Diversity Management

Work Schedule:

1st shift (United States of America)

Weekly Hours:

40
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