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Restaurant Operations Manager

2 months ago

Stamford, Connecticut, United States Miller Management Full time

About Miller Management

Miller Management, a leading Burger King franchisee, is seeking a highly motivated and experienced Restaurant General Manager to join our team. As a key member of our operations team, you will play a critical role in driving business success and delivering exceptional customer experiences.

Key Responsibilities

  • Manage and lead a high-performing restaurant team to achieve sales goals, develop employees, and maintain retention.
  • Develop and implement operational strategies to drive business growth, improve efficiency, and enhance customer satisfaction.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Train and develop subordinate staff on proper system execution and operational procedures.
  • Monitor and control labor costs, inventory levels, and other operational metrics to optimize restaurant performance.
  • Respond to guest comments and complaints in a timely and professional manner.
  • Ensure all restaurant equipment is maintained in a clean, safe, and properly functioning condition.
  • Execute, train, supervise, and develop accountability by restaurant team members to ensure daily use of quality service and cleaning systems.

Requirements

  • 1-4 years of experience in a management or supervisory capacity in a restaurant or retail/hospitality industry.
  • High School diploma or equivalent.
  • Reliable transportation and a flexible schedule.
  • Valid driver's license.
  • Ability to lift 30-50 pounds and perform other physical demands of the job.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.

What We Offer

  • A competitive benefits package, including quarterly bonus potential.
  • Opportunities for advancement and professional growth.
  • A dynamic and supportive work environment.