Restaurant Operations Manager

2 weeks ago


Sterling, Illinois, United States DND Groups, Inc. Full time

Location: Sterling, Colorado

Company Overview: DND Groups, Inc. is a prominent franchise management organization overseeing a diverse portfolio of over 62 quick-service dining establishments across the nation. We proudly represent five globally recognized brands, including Dairy Queen, Noodles & Co., Paris Baguette, Taco Johns, and Zaxby's. Our commitment to excellence has earned us a place among the Top 200 Restaurant Groups as recognized by Nations Restaurant.

Position Summary: We are seeking a dynamic and growth-oriented leader to take charge of our Taco Johns location in Sterling, Colorado. This role is pivotal in fostering a high-performing team and ensuring operational excellence.

Key Responsibilities:

  • Developing and nurturing a reliable team, guiding crew members and shift leaders to achieve their best.
  • Maintaining a harmonious working relationship with all restaurant personnel, promoting a collaborative and enjoyable work environment that enhances employee morale and productivity.
  • Recruiting, training, and mentoring shift managers while conducting formal performance evaluations for all staff.
  • Ensuring the team is prepared to deliver exceptional guest experiences across all service areas.
  • Utilizing profit and loss statements to optimize sales and profitability by analyzing costs of goods sold (COGS) and implementing necessary corrective measures.
  • Managing inventory levels, anticipating seasonal demand fluctuations, and adjusting labor resources accordingly.
  • Ensuring adequate staffing to meet sales objectives, including preparing and approving crew member schedules.
  • Addressing customer complaints promptly and effectively, identifying opportunities for improvement as a team.
  • Coordinating local marketing initiatives while integrating regional and national promotional campaigns to boost restaurant sales.
  • Exercising sound judgment in decision-making and communicating issues to the district manager.

Qualifications:

  • A minimum of 3-5 years of experience in restaurant management is essential, with a preference for quick-service restaurant experience.
  • A high school diploma or equivalent is required.
  • Candidates should demonstrate a strong sense of urgency, thrive in high-pressure situations, and possess the ability to motivate their team in a fast-paced environment.
  • Exceptional customer service skills, along with the capacity to engage with a diverse range of crew members and customers.
  • A proven history of effective management, evidenced by previous COGS and labor performance.
  • Successful candidates will be detail-oriented, capable of overseeing and balancing all facets of a dynamic restaurant environment.
  • Physical requirements include the ability to stand for extended periods and lift up to 50 pounds.

Compensation and Benefits:

  • Salary range: $50,000 - $60,000 per year, commensurate with experience.
  • Healthcare benefits available.
  • Paid vacation and holidays.


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