Customer Success Leader for Cross-Border Freight

3 weeks ago


Chicago, Illinois, United States Cargado Full time

Cargado, a pioneer in invite-only load boards for cross-border Mexico freight, launched in 2024 by seasoned freight industry veterans. Their product streamlines the cross-border freight experience and has contributed to the historic rise of nearshoring and growing demand for improved logistics.

About Cargado:

Over 70 logistics companies leverage Cargado's platform to book loads faster with greater transparency and a trusted network of carriers.

Cargado has secured nearly $10M in funding since its inception in October 2023 from investors such as Primary Venture Partners, Ironspring Ventures, Zenda Capital, Wischoff Ventures, and RyderVentures.

Sought after Skills and Qualifications
  • At least 10 years of experience in Customer Success, particularly in SaaS environments, with a proven track record of building scalable processes and leading high-performing teams.
  • A customer-centric mindset demonstrated by fostering strong relationships and driving retention and expansion.
  • Strategic thinking ability to define and execute a vision for the CS function while balancing immediate priorities and long-term goals.
  • Analytical acumen to interpret customer data and translate insights into actionable strategies.
  • Leadership skills to coach and develop individual contributors, creating a culture of excellence and accountability.
  • Collaborative abilities with exceptional communication and interpersonal skills to build trust and alignment across diverse teams.

This role offers an estimated annual salary of approximately $175,000 based on national averages.



  • Chicago, Illinois, United States Cargado Full time

    About the Company: Cargado, a pioneering invite-only load board for cross-border Mexico freight, was launched in April 2024 by experienced freight industry veterans. The company's innovative product simplifies the cross-border freight experience and has driven the historic rise of nearshoring and growing demand for improved logistics. Over 70 logistics...


  • Chicago, Illinois, United States Cargado Full time

    **Expanding Cross-Border Logistics Expertise**Cargado is a leading innovator in the cross-border freight experience, and we're looking for an experienced Cross-Border Logistics Manager to drive our growth strategy in North America.About Cargado:Cargado was launched in 2024 by Matt Silver and Rylan Hawkins, two seasoned professionals with extensive knowledge...


  • Chicago, Illinois, United States Braze Full time

    Braze is a leading customer engagement platform that empowers businesses to build lasting connections with their customers. We're seeking an exceptional Customer Success Leader to drive the growth and retention strategy in our largest global market, Americas.About the Role:The ideal candidate will be responsible for developing and executing strategies that...


  • Chicago, Illinois, United States Qualtrics Full time

    We are looking for a visionary leader to drive digital transformation in our Customer Success organization. As the Customer Success Digital Transformation Leader, you will develop and execute a digital-first engagement strategy across our global customer base, leveraging data and metrics to communicate strategy to internal stakeholders and external...


  • Chicago, Illinois, United States Flock Freight Full time

    About Flock FreightFlock Freight is a pioneering FreightTech company that leverages patented technology to optimize freight movement. Our innovative approach enables the efficient, reliable, and sustainable transportation of goods. The company's flagship service, FlockDirect, employs advanced algorithms to find the best options for pooling freight,...


  • Chicago, Illinois, United States Flock Freight Full time

    Flock Freight is a leading freight technology company that revolutionizes the way goods are transported. Our patented technology enables efficient, reliable, and sustainable freight movement. The company's innovative platform, FlockDirect, optimizes routes by pooling freight among billions of possible combinations, reducing carbon emissions by up to 40%...


  • Chicago, Illinois, United States Freight Wizards LLC Full time

    Freight Wizards LLC is looking for a Freight Business Development Professional to join our team in Chicago.This role offers an uncapped commission opportunity of 25% - 35% at a company with a Tier 1 reputation and plenty of clients to pursue.Key qualifications include 2 years of sales experience, minimum 2 years of Customer Sales experience, proven ability...

  • Freight Sales Expert

    3 weeks ago


    Chicago, Illinois, United States Freight Wizards LLC Full time

    We are seeking a driven Freight Sales Expert to join our team at Freight Wizards LLC. The ideal candidate will have 2 years of sales experience and be able to develop strong relationships with prospective clients.The base salary for this position is $35,000, with an uncapped commission opportunity of 25% - 35%. Our company offers paid training, opportunities...


  • Chicago, Illinois, United States Freight Wizards LLC Full time

    We're seeking ambitious Freight Sales Professionals to drive sales at Freight Wizards LLC. This role offers a $35,000 base salary with an uncapped commission opportunity of 25% - 35%. You'll work in the heart of Chicago, developing strong relationships with prospective clients and communicating logistics teams to ensure customer...


  • Chicago, Illinois, United States Shipa Full time

    Company OverviewShipa Ecommerce is a leading provider of integrated freight, fulfilment, delivery and returns solutions for online merchants. Our cutting-edge technology and easy-to-use digital integration enable seamless collaboration with our powerful applications.


  • Chicago, Illinois, United States Freight Wizards LLC Full time

    Job OverviewFreight Wizards LLC is seeking an experienced and ambitious Customer Sales Representative to join our team. As a key member of our sales team, you will be responsible for acquiring new customers by quoting each shipment and cooperating with our internal Carrier Sales Team to help build your Book of Business.


  • Chicago, Illinois, United States Flock Freight Full time

    Company OverviewFlock Freight is a cutting-edge FreightTech company that revolutionizes the freight industry with its innovative technology. Our patented solutions optimize routes, reduce carbon emissions, and increase efficiency in freight movement.Job DescriptionWe are seeking an experienced Account Executive to join our team. As an Account Executive, you...


  • Chicago, Illinois, United States Cargado Full time

    About the RoleCargado, a pioneering load board for cross-border Mexico freight, seeks an experienced Chief Customer Experience Director to lead its Go-To-Market team. This pivotal hire will be responsible for developing and scaling Cargado's Customer Success function.Key Responsibilities:Team Leadership: Build and manage a high-performing team of Customer...


  • Chicago, Illinois, United States Kuehne + Nagel Full time

    Company OverviewKuehne+Nagel is a global leader in logistics, employing over 80,000 people across 1,300 locations in more than 100 countries. Our expertise in logistics and supply chain management has earned us a reputation as a trusted partner for businesses and organizations worldwide.We are seeking a highly skilled Sea Logistics Customer Care Specialist...


  • Chicago, Illinois, United States Freight Wizards LLC Full time

    About Freight Wizards LLCWe are a dynamic company seeking an experienced and ambitious Customer Sales Representative to join our team. As a key member of our sales team, you will be responsible for acquiring new customers by quoting each shipment and cooperating with our internal Carrier Sales Team to build your Book of Business.What We OfferA competitive...


  • Chicago, Illinois, United States AmTrav Full time

    About UsAmTrav is a unique blend of technology and human connection. We're a global company with a diverse customer base, and we're committed to ensuring that our employees reflect this diversity. We're looking for talented individuals who share our passion for innovation and customer satisfaction.The JobWe're seeking a Client Success Leader to join our...


  • Chicago, Illinois, United States Braze Full time

    About BrazeBraze is a leading customer engagement platform that empowers brands to forge lasting connections with their consumers. Our platform enables marketers to collect and take action on any amount of data from any source, allowing them to creatively engage with customers in real-time across channels from one platform.From cross-channel messaging and...


  • Chicago, Illinois, United States Double Good Full time

    Director of Customer SuccessAbout Double GoodWe're a company that's passionate about creating joy in people's lives. We're looking for a skilled leader to join our team and help us achieve our goals.The estimated salary for this role is $110,000 - $160,000 per year, depending on experience.Job DescriptionThe Director of Customer Success will be responsible...


  • Chicago, Illinois, United States Flock Freight Full time

    Unleash Your Potential as a Customer Acquisition ManagerFlock Freight is seeking an ambitious Account Executive to join our dynamic team. In this role, you will acquire, grow, and retain customers across the United States, leveraging your exceptional sales skills and strategic thinking. Your expertise will be crucial in driving bookings and revenue growth...


  • Chicago, Illinois, United States Hireology Full time

    Job Opportunity: Customer Success Enablement LeadAbout Us: Hireology is a renowned leader in recruitment software solutions, committed to helping businesses build high-performing teams. Our innovative technology has driven our growth from a startup to a market-leading organization, creating an award-winning culture that attracts top talent.Job Summary: We...