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Client Service Associate

2 months ago

Marquand, Missouri, United States PNC Financial Services Group Full time
About the Role

PNC Financial Services Group is seeking a highly skilled Client Service Associate to join our team. As a Client Service Associate, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide sales, service, and execution support for new and ongoing client relationships.
  • Act as a customer solutions resource, gathering required documentation and preparing, reviewing, and verifying documents and relevant information for accuracy.
  • Perform common processing and ensure compliance with standard regulations and processes.
  • Administer complex implementation plans and related client interactions.
  • Initiate, update, and verify client, account, or transaction details in relevant systems/applications.
  • Provide reports as needed.
  • Serve as a peer resource and may perform general administrative support.
Requirements
  • Associates degree or equivalent experience.
  • 4+ years of related business or functional experience.
  • Strong customer service and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Knowledge of financial services industry and products.
What We Offer
  • A comprehensive range of benefits, including medical, dental, and vision coverage.
  • A 401(k) plan with company match.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.