Revenue Cycle Operations Liaison
2 weeks ago
Colorado Retina Associates is seeking a highly skilled and experienced Revenue Cycle Operations Liaison to join our team. As a key member of our revenue cycle team, you will be responsible for overseeing specific aspects of the revenue cycle process, including front-end financial clearance activities and back-end billing and collections for services rendered.
Key Responsibilities:- Develop and implement revenue cycle strategies aimed at improving cash flow, reducing denials, and enhancing overall revenue performance.
- Assist with the development and implementation of action plans to close gaps and achieve business metrics.
- Support the implementation of best practices and industry standards for revenue cycle management to obtain/retain best-in-class results.
- Ensure compliance with departmental budget.
- Manage supervisors and subordinate teammates across the RCM department and be responsible for the performance management and development, hiring, and discipline of subordinate teammates.
- Collaborate with team members across various departments to streamline processes and resolve revenue cycle challenges.
- Conduct ongoing productivity and process reviews and implement process revisions as needed.
- Monitor aged accounts and verify appropriate collection procedures are being followed.
- Makes recommendations for solutions that meet organizational goals.
- Ensure compliance with corporate credit balance policies.
- Manage patient complaints concerning billing, collections, referrals, and authorizations.
- Monitor the write-off process and approve adjustments after proper review and exhausted efforts.
- Reviews financial hardship applications for completeness/compliance with regulatory guidelines; approves/denies based on established criteria.
- Facilitates an inclusive workplace built on collaboration, cooperation, and a commitment to patient-centered excellence.
- Five to Seven years of leadership experience required; Medical Billing and Prior Authorizations preferred.
- Knowledge of NextGen, EPM, and Nextech EMR or similar platforms preferred.
- Broad knowledge and experience in Billing practices.
- Above average skills in process improvement.
- Demonstrated ability to lead by example, maintain composure in stressful situations, communicate effectively.
- Experience in Leadership methodologies, motivation techniques, applying coaching principles.
- Competitive salary.
- Safe harbor/profit sharing 401k plan.
- Full medical, dental, and vision insurance.
- Pet insurance.
- Legal, life, accident, disability, and hospitalization insurance.
- Full time.
- $74,000 - $106,679.
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