Dental Revenue Cycle Director
3 weeks ago
Lakeshore Talent is partnering with a dynamic start-up company in the dental industry to find a highly skilled Dental Revenue Cycle Manager to lead their revenue cycle team from their Denver, CO headquarters. This is a fully remote opportunity with a competitive salary range of $75-85K per year and flexible PTO.
Key Responsibilities- Oversee the revenue cycle team, ensuring accurate and timely revenue collection while maintaining a strong focus on customer service and enhancing overall department performance.
- Monitor team performance and quality, analyzing reports and KPIs to identify areas for improvement and implement solutions to streamline workflow and enhance efficiency.
- Collaborate with various teams to ensure accurate and timely billing, reaching 90% of accrual collections at 4 weeks after production and insurance DSO average of 20 days or less.
- Support offices' patient AR collection process to achieve an average of 30 DSO.
- Work with the insurance payment posting team to achieve a 98%+ posting rate daily.
- Manage third-party vendors to maximize their results and guarantee expected outcomes.
- Maintain and update the SOP guide.
- Provide excellent customer service to all team members, achieving a minimum of 4/5 score or higher from weekly satisfaction surveys.
- Foster a positive and collaborative work environment.
- Strengthen communication flow between RCM and Operations.
- 2+ years of dental revenue cycle management experience.
- 5+ years of dental office management experience.
- Managed at least $20 million in revenue.
- Oversight of direct reports through multiple locations.
- Extensive knowledge of dental insurance verification, claim submission, collections, patient A/R management, credentialing, payor relations, and team leadership.
- Proficiency in dental coding and terminology.
- Proven track record in strategic planning, leadership, and process improvement.
- Fully Remote Work Environment.
- Health benefits starting on the 1st of the month.
- PTO starts after 90 days.
- Comprehensive health, disability, life, accident, and critical illness insurance.
- 401(k) plan with company match.
- Flexible PTO and paid holidays.
- Emphasis on work/life balance.
- Flexible schedules.
- Commitment to employee development and education.
- Autonomy with support, not micro-management.
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