Editorial Support Specialist
7 days ago
The primary objective of this position is to provide editorial and administrative support to the Publishing Operations team at IEEE. The incumbent in this role is responsible for preparing editorial materials for entry into the production process and modifying those files and related metadata in the Pub Ops Workflow Management System (WMS). This position typically reports to a Manager and does not manage direct reports. The role works under daily supervision.
Key Responsibilities- (30%) Provide administrative and editorial support to editorial staff and authors, ensuring timely and accurate delivery of materials.
- (15%) Prepare editorial materials for entry into production systems, adhering to established guidelines and protocols.
- (10%) Process color graphics, including providing cost estimates to external customers, and ensuring compliance with IEEE's branding and style guidelines.
- (10%) Provide trafficking and processing support to coordinate timely receipt of author alterations, maintaining open communication with authors and stakeholders.
- (10%) Work with staff to log, resolve, and document solutions for routine support problems, communicating results to peers and management.
- (10%) Perform editing functions for specified material, ensuring accuracy and consistency in content.
- (10%) Provide administrative support for other areas within Publishing Operations, as required, and contribute to the development of processes and procedures.
- (5%) Maintain and store dated records of various submissions, tasks, and correspondences to ensure accuracy in manuscript counts and sub-to-pub reports.
- H.S. diploma in English, journalism, or communications is required.
- Less than 2 years of experience is required.
- Excellent interpersonal, customer service, and communication skills are required, with the ability to handle multiple tasks and meet deadlines.
- Proficiency in word processing and database systems is required.
- Candidate must be able to solve problems effectively, meeting quality requirements and scheduled deadlines.
- Problems are varied and could include issues related to the systems used to process content and schedule/resource challenges.
- Resources available to assist in solving problems include documented procedures and instructions, supervisory guidance, and various automated tools.
- This position is supervised as needed by the Manager, Information Conversion and Editorial Support.
- Must be able to work in a team when required.
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