Lead Product Manager for Business to Employee Solutions

1 month ago


Seattle, Washington, United States DocuSign Full time
Job Description

As a Lead Product Manager for Business to Employee Solutions at DocuSign, you will be responsible for delivering innovative solutions that enable our customers to better engage and improve their employees' daily lives. You will work closely with key stakeholders to define a multi-year strategy and lead the efforts to build the roadmap, vision, and priorities for supporting this priority business segment.

You will deeply understand how DocuSign can best deliver for our B2E customer needs and work with product development teams across DocuSign to deliver product capabilities and solutions that support Human Resources and Talent Acquisition teams' end-to-end agreement flows. Interacting directly with customers to validate solutions and market needs will be a key part of your role.

You will serve as the subject matter expert guiding product development teams on what capabilities and solutions will best meet B2E customers' biggest agreement challenges related to recruiting candidates, onboarding new employees, staffing contingent workers, and more. Using qualitative and quantitative insights, you will deliver a strategy and product roadmap that both transforms how DocuSign meets B2E customer needs and drives measurable impact.

Responsibilities
  • Lead the strategy and roadmap for delivering product capabilities and solutions for Business to Employee (B2E)
  • Facilitate customer engagements to validate solutions and market needs within Human Resources and Talent Acquisition
  • Drive the vision and requirements, translate them to functional specifications to facilitate a sound design and deliver a delightful customer experience in partnership with product development teams across DocuSign
  • Leverage actively primary and secondary research to deepen understanding of B2E customers across their lifecycle, from awareness to renewal and expansion
  • Own insights on the market including staying abreast of Human Resources and Talent Acquisition industry trends, events, and channels to anticipate customer needs
  • Understand key personas, difficulties, and jobs to be done within Human Resources and Talent Acquisition by closely working with customers, User Research, and Marketing
  • Understand and profile high-value, innovative use cases purchased


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