Business Solutions Analyst
4 weeks ago
The Business Solutions Analyst is a key member of our Applications Development team, responsible for understanding business problems and communicating the business needs and requirements to the solution implementors.
This entails acting as a liaison between business owners and the application developers, collecting business and technical requirements, and communicating those needs to both sides to provide solutions to the business needs in the timeframe that the business group needs them.
Key Responsibilities- Interview business counterparts to effectively draw out and articulate the business need/problem/opportunity to be addressed.
- Provide scaled options for implementation based on the business need.
- Act as the primary contact for staff with deep understanding of business area to drive solutions and champion implementation, involving senior leadership as needed.
- Collaborate with the Applications Development Product Manager to ensure that all solutions provided to business problems are in line with the direction that the Product Manager is working toward.
- Diagram proposed solutions, to communicate the flow of operations necessary to meet the business needs and solve business problems.
- Perform data analysis and profiling within the databases and data warehouses to obtain a better understanding of data availability, relationships, and nuances for an optimal Application Development solution design.
- Triage and troubleshoot production issues for applications and reports.
- Tests the validity of application domain model against customer business processes.
- Manage UAT testing with affected business areas to verify content and quality of deliverables.
- Provide quality assurance and testing support, and/or engage the QA team as necessary.
- Minimum five (5) years' experience in healthcare, preferably in the Health Plan business processes.
- Strong alternative experience will be considered.
- Minimum five (5) years' experience in an IT application development role with healthcare industry.
- Strong understanding of Agile/Scrum software development methodology and all aspects of Software Development Life Cycle (Requirements, development, test, and deployment).
- Experience creating user stories, documenting business requirements, processes, and data flows.
- Experience in project management or project coordination.
The position is FLSA Exempt and is not eligible for overtime.
CHPW offers the following benefits for Full and Part-time employees and their dependents:
- Medical, Prescription, Dental, and Vision
- Telehealth app
- Flexible Spending Accounts, Health Savings Accounts
- Basic Life AD&D, Short and Long-Term Disability
- Voluntary Life, Critical Care, and Long-Term Care Insurance
- 401(k) Retirement and generous employer match
- Employee Assistance Program and Mental Fitness app
- Financial Coaching, Identity Theft Protection
- Time off including PTO accrual starting at 17 days per year.
- 40 hours Community Service volunteer time
- 10 standard holidays, 2 floating holidays
- Compassion time off, jury duty
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