Hotel Ambassador

4 weeks ago


Colorado Springs, Colorado, United States Embassy Suites by Hilton Colorado Springs Full time
Hotel Ambassador

We are seeking a highly skilled and enthusiastic Hotel Ambassador to join our team at Embassy Suites by Hilton Colorado Springs. As a Hotel Ambassador, you will be the first point of contact for our guests and will be responsible for ensuring their stay with us is nothing short of exceptional.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
  • Ensure the cleanliness and maintenance of public areas, including hallways, meeting rooms, and lobbies.
  • Deliver requested items, such as amenities, rollaway beds, and cribs, to guest rooms.
  • Anticipate and respond to guests' requirements, providing a high level of service and ensuring their stay is enjoyable.
Requirements:
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work independently and as part of a team, with a strong focus on providing exceptional customer service.
  • High school diploma or equivalent required.

We are looking for a highly motivated and organized individual who is passionate about delivering exceptional customer service. If you have a strong work ethic and a commitment to excellence, we encourage you to apply for this exciting opportunity.



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