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Patient Care Liaison

2 months ago

Miami, Florida, United States Sanitas Medical Center Full time
Sanitas Medical Center is in search of a Full-Time Patient Care Liaison

Become a vital part of our healthcare team as a Patient Care Liaison
Key responsibilities encompass facilitating patient transitions, managing appointment scheduling, responding to inquiries efficiently, and acting as the communication bridge between insurance providers and healthcare facilities. This position requires a blend of customer service, clinical data interpretation, and collaborative care planning.

Employee Benefits:

  • Comprehensive Medical, Dental, and Vision Coverage
  • Generous Paid Time Off
  • Life and Accidental Death & Dismemberment Insurance
  • Disability Coverage
  • Employee Support Program (EAP)
  • Optional Additional Benefits
Core Responsibilities:
  • Engage with patients to deliver outstanding customer service
  • Inform patients and their families about care strategies and treatment alternatives
  • Oversee care delivery and confirm adherence to care plans
  • Uphold patient rights and ensure confidentiality
  • Evaluate data within the Electronic Health Record (EHR) system
  • Collaborate with a multidisciplinary team on care strategies
  • Maintain and update the patient care database
  • Coordinate closely with insurance entities and facility management
  • Handle cash collections and prepare financial reports
  • Ensure adherence to organizational policies and procedures
Physical Requirements:
This position necessitates standing, walking, manual dexterity, and the capacity to exert physical effort. Specific visual abilities and environmental conditions may be relevant.

About Sanitas Medical Center:
We are a leading organization in patient care, research, and education. Join a collaborative culture committed to excellence in care and innovation. We offer competitive compensation and pathways for professional development.

Be part of Sanitas and contribute to enhancing patient care