Service Manager

4 days ago


Nashville, Tennessee, United States Clarke Power Services Full time
Job Title: Service Manager - Customer Support

Clarke Power Services is seeking a highly skilled Service Manager - Customer Support to lead our Nashville, TN branch. As a key member of our team, you will be responsible for directing, coordinating, and evaluating the activities of our service and parts operations.

Key Responsibilities:
  • Oversee all service and parts activities at the branch
  • Responsible for profit and loss (P&L) and financials for the branch
  • Manage hiring and branch personnel
  • Responsible for training and developing team members through continual improvement
  • Handle customer and dealer relations, service contracts
  • Manage branch inventory control
  • Set yearly budget for branch operations and forecast service/parts sales for the branch
  • Continual monitoring and reporting of key branch performance measures
  • Utilize management tools (Seven Step, Nine Step, Language Processing, etc.)
  • Responsible for sound business practices
  • Compliance with applicable OSHA, EPA, DOT regulations
  • Facility management, building, and grounds
  • Propose capital expenditures
Requirements:
  • Previous experience in a similar leadership role
  • Mechanical background through education or experience
  • Preferred - Bachelor's degree (B.A.) from four-year college or university
  • Valid State Driver's License
Benefits:
  • Weekly pay
  • Medical, dental, vision insurance starts first day of the month after you start
  • Healthcare Savings Account Option with annual company contribution
  • 401K Savings Plan with company contribution every paycheck
  • Paid holidays and vacation
  • Life and disability insurance
  • Enjoy FREE Access Perks Discounts on dining, travel, retail, and other services across the country
  • Work with a great team of people

Clarke Power Services is an EO employer - M/F/Veterans/Disabled and other protected categories.


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