IT Services Manager
7 days ago
Johnson Business Technology Solutions is seeking an experienced IT Services Manager to lead our IT staff and enhance client-facing and internal operations. In this role, you will be responsible for overseeing IT staff performance, achieving defined performance standards, and analyzing room for improvements.
Key Responsibilities:
Ability to be present on premises as well as accommodate local travel to client sites. Must have reliable transportation.
Recruiting and training staff, communicating job expectations and monitoring performance.
Ensure organizational effectiveness by defining, delivering, and supporting strategic plans for the implementation of information technologies.
Direct technological research to align with organizational goals, strategies, practices, and user projects.
Oversee project completion by coordinating resources and timelines with user departments and data centers.
Verify application results through comprehensive system audits of implemented technologies.
Protect organizational assets by implementing disaster recovery, backup procedures, and robust information security measures.
Recommend IT strategies and policies by evaluating outcomes, identifying problems, assessing trends, and anticipating requirements.
Meet financial objectives by forecasting needs, responsible for minor budgeting
Maintain quality service by establishing and enforcing high organizational standards.
Stay current with professional and technical knowledge by attending educational workshops and networking.
Requirements:
Bachelor's degree in Information Technology or a related field, or equivalent job experience.
Manage Service Provider experience is a plus
Data Center Management Experience is a plus
2 years of IT management experience
2-3 years supervisory experience
3 years technical experience
Excellent Communication and Staffing Abilities
Goal Oriented with Compliance Knowledge
Budget Development and Management
Strategic Planning and Quality Management Expertise
Physical Requirements:
Sitting or standing or prolonged periods of time
Looking at device screens for prolonged periods of time
Lifting up to 25 pounds
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