Student Support Supervisor

2 days ago

Sacramento, California, United States Los Rios Community College District Full time
Job Summary

Under the direction of the assigned administrator and in cooperation with program coordinators, plan, organize, and direct the operations of assigned programs. This position is responsible for coordinating support services, establishing and maintaining accurate recordkeeping, and training, supervising, and evaluating assigned employees. The ideal candidate will have a strong understanding of student services and academic support, as well as excellent communication and leadership skills.

Key Responsibilities
  • Plan, organize, and direct the operations of assigned student and/or academic support programs for student success and overall program effectiveness.
  • Coordinate support services, including student eligibility, participation, and progress.
  • Establish and maintain accurate recordkeeping for assigned programs and appropriate agencies.
  • Train, supervise, and evaluate assigned employees.
  • Participate in interviewing and selection of new employees.
  • Ensure accountability and adherence to applicable laws, regulations, policies, and procedures.
  • Prepare, monitor, and maintain budgets and expenditures for functions and activities in accordance with District policies.
  • Develop and implement departmental procedures, forms, activities, and materials required for efficient operations of assigned programs.
  • Develop and conduct training and implementation for effective program operations and accountability.
  • Participate in program review and audits.
  • Assist with and/or prepare, maintain, and monitor area/program funds, budget allocations, expenditures, and other related functions to ensure compliance with established guidelines.
  • Prepare and submit program and grant-related plans, reports, and other documents.
  • Interpret and apply complex procedures in diverse situations using independent judgment.
  • Respond to requests for information from students, employees, and the public.
  • Build and maintain effective working relationships, working collaboratively with other college and district employees, faculty, administrators, and agency representatives.
  • Coordinate assigned program workshops and events.
  • Administer disciplinary actions if necessary.
  • May develop and maintain liaisons with local high schools, area employers, and local community-based organizations to provide enhanced opportunities for students.
  • May oversee and participate in outreach and recruitment activities.
  • May lead or serve on appropriate committees.
Requirements
  • Three years of increasingly responsible experience, including one year in a lead or supervisory capacity, in student services, academic support services, public services, community college, and/or public agency program development, coordination, and evaluation, or similar experience.
  • Bachelor's degree from an accredited institution; OR, an Associate's degree from an accredited institution AND two additional qualifying years of experience.
  • Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

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