IT Support Student Intern

2 months ago


Sacramento, California, United States Department of Food & Agriculture Full time

Position Overview and Responsibilities

The Department of Food & Agriculture is seeking to fill a Student Intern role within the Information Technology Services division. This position offers a unique opportunity to gain hands-on experience in a professional environment while contributing to the efficiency of IT operations.

As a Student Intern in the Service Desk Office, you will work closely under the supervision of an experienced Information Technology Supervisor. Your primary responsibilities will include assisting with various technical tasks aimed at supporting computer systems in a networked setting. This role is designed to provide you with valuable mentorship from seasoned IT professionals, allowing you to develop your skills in a supportive atmosphere.

Key responsibilities include:

  • Providing first-level support for technical inquiries and troubleshooting issues to ensure seamless operations for users.
  • Communicating effectively with clients and team members, both verbally and in writing, to foster positive relationships.
  • Working independently while adhering to departmental policies and prioritizing tasks efficiently.
  • Engaging in ongoing learning and skill enhancement related to IT tasks and technologies.

Essential Skills and Qualifications

Candidates should possess strong communication skills and a professional demeanor when interacting with colleagues and contractors. A commitment to developing knowledge and skills pertinent to the role is essential.

Preferred qualifications may include coursework in Information Technology or related disciplines, alongside a genuine willingness to learn and grow within the position.

Working Environment

The role is primarily conducted in an office setting, requiring the ability to sit for extended periods and operate a computer using standard office equipment. Regular attendance and effective communication are critical for success in this position.

Special Considerations

This is a non-testing classification, and individuals meeting the minimum qualifications are encouraged to apply. Special consideration will be given to candidates who have experienced foster care, homelessness, or incarceration, as defined by relevant government codes.

Additional Information

For more details regarding employee benefits and other opportunities available to state employees, please refer to the official resources provided by the Department of Food & Agriculture.


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