Executive Vice President of Revenue Optimization

4 weeks ago


Philadelphia, Pennsylvania, United States HHM Hotels Full time

Overview

HHM Hotels is seeking a seasoned Executive Vice President of Revenue Optimization to lead our revenue, sales, distribution, marketing, and E-Commerce operations and strategy. This key role will serve as a strategic partner to our executive committee and lead a core leadership team.

Key Responsibilities

  • Drive commercial excellence across all hotels and ownership partners.
  • Develop and mentor a team of best-in-class professionals focused on serving our hotel operators, general managers, and ownership partners.
  • Develop and implement short and long-term revenue plans, including recommendations to the senior executive team for driving results through process improvement, data analytics, and systems-thinking.
  • Ensure best practices across the commercial organization.

Top Line Operations

  • Communicate and deploy revenue management initiatives to senior and regional revenue managers and field teams as part of our overall optimization strategy.
  • Develop sales, revenue, and marketing plans, set targets and objectives, monitor performance, and implement effective strategies.
  • Build and maintain strong relationships with all customers, ensuring customer satisfaction, resolution of issues, and review of opportunities for revenue maximization.
  • Monitor industry and market trends, understand the competitive landscape and market dynamics to identify emerging opportunities and potential threats.
  • Evaluate and refine initiatives and key performance indicators reports for continuous improvement in room revenue, profit, and market share results.

Team Leadership and Development

  • Lead a large and growing sales, revenue, marketing, and E-Commerce team, fostering their development and ensuring alignment with the organization's goals.
  • Serve as a company leader that drives a culture of connectedness and rigor across the organization, and implements feedback from operations and ownership partners.
  • Set and maintain HHM Hotels' standard of excellence, driving the team to deliver the highest caliber field support, serving the evolving needs of our hotels.
  • Carry a growth mindset around process improvement as well as taking on new challenges and continue to build our growth opportunities.

Requirements

  • BA/BS in hospitality or business administration (or similar field).
  • Significant hospitality experience, preferably in a revenue executive role.
  • Strong leadership and team development skills.
  • Ability to perform across all topline areas of the organization with a personal focus on revenue generation, owner relations, budgeting, and forecasting, and financial analysis.

What We Believe

  • People Are Our Capability.
  • Hearts That Serve.
  • Only Excellence.
  • Stay Nimble.
  • Own It.


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