Executive Vice President of Revenue Optimization
4 weeks ago
Overview
HHM Hotels is seeking a seasoned Executive Vice President of Revenue Optimization to lead our revenue, sales, distribution, marketing, and E-Commerce operations and strategy. This key role will serve as a strategic partner to our executive committee and lead a core leadership team.
Key Responsibilities
- Drive commercial excellence across all hotels and ownership partners.
- Develop and mentor a team of best-in-class professionals focused on serving our hotel operators, general managers, and ownership partners.
- Develop and implement short and long-term revenue plans, including recommendations to the senior executive team for driving results through process improvement, data analytics, and systems-thinking.
- Ensure best practices across the commercial organization.
Top Line Operations
- Communicate and deploy revenue management initiatives to senior and regional revenue managers and field teams as part of our overall optimization strategy.
- Develop sales, revenue, and marketing plans, set targets and objectives, monitor performance, and implement effective strategies.
- Build and maintain strong relationships with all customers, ensuring customer satisfaction, resolution of issues, and review of opportunities for revenue maximization.
- Monitor industry and market trends, understand the competitive landscape and market dynamics to identify emerging opportunities and potential threats.
- Evaluate and refine initiatives and key performance indicators reports for continuous improvement in room revenue, profit, and market share results.
Team Leadership and Development
- Lead a large and growing sales, revenue, marketing, and E-Commerce team, fostering their development and ensuring alignment with the organization's goals.
- Serve as a company leader that drives a culture of connectedness and rigor across the organization, and implements feedback from operations and ownership partners.
- Set and maintain HHM Hotels' standard of excellence, driving the team to deliver the highest caliber field support, serving the evolving needs of our hotels.
- Carry a growth mindset around process improvement as well as taking on new challenges and continue to build our growth opportunities.
Requirements
- BA/BS in hospitality or business administration (or similar field).
- Significant hospitality experience, preferably in a revenue executive role.
- Strong leadership and team development skills.
- Ability to perform across all topline areas of the organization with a personal focus on revenue generation, owner relations, budgeting, and forecasting, and financial analysis.
What We Believe
- People Are Our Capability.
- Hearts That Serve.
- Only Excellence.
- Stay Nimble.
- Own It.
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