Experienced Warranty Coordinator
2 weeks ago
We are seeking an experienced and skilled warranty coordinator to join our team at Hertrich Buick GMC. As a warranty coordinator, you will be responsible for processing warranty claims and paperwork in a timely manner, reconciling warranty receivables, and handling rejected claims according to dealership or manufacturer specifications.
Key Responsibilities:
- Process warranty claims and paperwork on a timely basis
- Reconcile warranty receivables with payments and post on computer
- Handle rejected claims according to dealership or manufacturer specifications
- Track warranty parts and follow through
- File and maintain service records
- Answer phones and greet service customers in a pleasant and professional manner
- Schedule appointments
- Provide support to service writers and service management as needed
Requirements:
- Computer and data entry skills
- Process-oriented and detail-focused
- Fast-paced and quick learner
- Excellent customer service skills
- Previous dealership experience is a plus
- High school diploma or equivalent required
What We Offer:
- Extremely competitive compensation packages
- Medical, dental, vision, disability, accident, cancer, and life insurance plans
- Paid vacations
- Paid holidays
- Paid personal days
- 401(k) with employer match
- Employee discounts
We are an equal-opportunity employer and strive to create a diverse and inclusive work environment. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.
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