Experienced Warranty Coordinator
4 weeks ago
Job Summary:
We are seeking an experienced warranty coordinator to join our team at Hertrich Family of Automobile Dealerships. As a warranty coordinator, you will be responsible for processing warranty claims and paperwork in a timely manner for each franchise and distributor. You will also reconcile warranty receivables with payments and post on the computer.
Key Responsibilities:
* Process warranty claims and paperwork on a timely basis
* Reconcile warranty receivables with payments and post on the computer
* Handle rejected claims according to dealership or manufacturer specifications
* Track warranty parts and follow through
* File and maintain service records
* Answer phones and greet service customers in a pleasant and professional manner
* Schedule appointments
* Provide support to service writers and service management as needed
Requirements:
* Computer and data entry skills
* Process oriented
* Fast paced quick learner
* Customer service skills
* Previous dealership experience is a plus
* High school diploma/GED required
About Us:
Hertrich Family of Automobile Dealerships is a world-class team with a dynamic, entrepreneurial culture. We strive to attract and retain a diverse workforce and are committed to providing a drug-free workplace. We are an equal opportunity employer and welcome applications from all qualified candidates.
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