Experienced Warranty Coordinator

4 weeks ago


New Castle, Delaware, United States HERTRICH Family of Automobile Dealerships Full time
Job Title: Experienced Warranty Coordinator

Job Summary:

We are seeking an experienced warranty coordinator to join our team at Hertrich Family of Automobile Dealerships. As a warranty coordinator, you will be responsible for processing warranty claims and paperwork in a timely manner for each franchise and distributor. You will also reconcile warranty receivables with payments and post on the computer.

Key Responsibilities:

* Process warranty claims and paperwork on a timely basis
* Reconcile warranty receivables with payments and post on the computer
* Handle rejected claims according to dealership or manufacturer specifications
* Track warranty parts and follow through
* File and maintain service records
* Answer phones and greet service customers in a pleasant and professional manner
* Schedule appointments
* Provide support to service writers and service management as needed

Requirements:

* Computer and data entry skills
* Process oriented
* Fast paced quick learner
* Customer service skills
* Previous dealership experience is a plus
* High school diploma/GED required

About Us:

Hertrich Family of Automobile Dealerships is a world-class team with a dynamic, entrepreneurial culture. We strive to attract and retain a diverse workforce and are committed to providing a drug-free workplace. We are an equal opportunity employer and welcome applications from all qualified candidates.

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