Strategic Leader, Connected Services
6 days ago
**Job Summary**
**Job Responsibilities**
As a Strategic Leader, Connected Services, you will be responsible for defining, developing, and executing AGCO's connected services and machine uptime capabilities across the business, globally. This role will involve managing the connection between the Customer Support, Technical Support, and Dealer Development teams and its impact on the business.
**Key Responsibilities:**
- Build and manage a scaled production-level connected services, monitoring, and diagnostic center to work with all core brands and products.
- Drive use-case generation and work with data scientists to create more uptime enhancement solutions.
- Drive Proactive alerts adoption in dealers and customer support.
- Establish global monitoring operations practice and provide continuous monitoring (24/7) and diagnostic services for AGCO connected assets.
- Continuously gather use-cases for engine, transmission, hydraulics, electronics, and cab modules to perform machine oversight, detect trends, and approaching issues to develop an automation rules engine.
- Define predictive analytics requirements for data science and advanced analytics team.
- Lead dealer development and training with dealers and service staff to provide near real-time troubleshooting support.
- Manage and improve the Rules engine and Operating tool to trigger the appropriate response (alert-handling), which includes logging the event, emailing, and escalating issues as needed.
- Define and install process to notify the dealer or customers via phone, TechConnect, machine user interfaces, and/or e-mail as critical events occur.
- Advise technical field staff or dealer on technical information and fault finding closing of the loop with case management tool.
- Develop and submit frequent comprehensive reports related to machine performance and other activities.
- Establish and maintain a process to identify, communicate, and resolve emerging technical issues detected by the telematics devices onboard.
- Drive strategic development and ongoing development and improvement of the monitoring operations effectiveness, process, and system capabilities.
**What We Offer:**
AGCO is a global leader in the design, manufacture, and distribution of agricultural engineering with a portfolio of exciting international brands. We deliver solutions to farmers in 140 countries through a full line offer from tractors and combine harvesters to protein production systems and smart farming software solutions. As a Strategic Leader, Connected Services, you will be part of a dynamic team that brings agriculture into the future.
**Benefits:**
We offer a comprehensive benefits package, including health care and wellness plans, flexible and virtual work options, 401(k) Savings Plan with company match, paid holidays and paid time off, flexible spending accounts, reimbursement for continuing education, company philanthropic programs, company perks programs, and much more.
-
Strategic Leader, Connected Services
3 days ago
Duluth, Minnesota, United States AGCO Full time**Job Summary****Job Responsibilities**As a Strategic Leader, Connected Services at AGCO, you will be responsible for defining, developing, and executing the company's connected services and machine uptime capabilities across the business, globally. This role will involve managing the connection between the Customer Support, Technical Support, and Dealer...
-
Strategic Leader for Finance and Operations
2 days ago
Duluth, Minnesota, United States InsideHigherEd Full timeJob SummaryUniversity of Minnesota Duluth Seeks Strategic Leader for Finance and OperationsAbout the RoleThe University of Minnesota Duluth (UMD) is seeking a strategic, collaborative, and mission-driven leader to serve as its next Vice Chancellor for Finance and Operations (VCFO). This pivotal role is crucial in supporting UMD's position as Minnesota's...
-
Chief Financial Officer and Strategic Leader
2 weeks ago
Duluth, Minnesota, United States College of St. Scholastica, Inc. Full timePosition Overview:The College of St. Scholastica, Inc. is in search of a seasoned Chief Financial Officer and Strategic Leader to join our esteemed institution in Duluth, Minnesota.About the Institution:Founded in 1912, the College of St. Scholastica is a co-educational institution dedicated to fostering a diverse and inclusive academic community. Our...
-
Strategic Leader for Finance and Operations
4 days ago
Duluth, Minnesota, United States University of Minnesota Duluth Full timeAbout the RoleThe University of Minnesota Duluth is seeking a highly skilled and experienced leader to serve as its next Vice Chancellor for Finance and Operations. This pivotal role will play a critical part in supporting the university's position as a premier sea and land grant institution and a key contributor to the region's research, creative activity,...
-
Chief Operating Officer
3 days ago
Duluth, Minnesota, United States Aspirus Full timeAbout the RoleWe are seeking a highly skilled and experienced Chief Operating Officer to join our team at Aspirus. As a key member of our leadership team, you will be responsible for providing strategic direction and leadership to our clinical service programs, departments, and functions.Key ResponsibilitiesDevelop and implement strategic plans to achieve...
-
Strategic Account Manager
6 days ago
Duluth, Minnesota, United States Renesas Electronics Full timeJob DescriptionRenesas Electronics is a leading global semiconductor company that strives to develop innovative solutions for a safer, healthier, greener, and smarter world. As a Global Account Manager, you will play a crucial role in driving growth and maximizing revenue for one of our largest Industrial Global accounts.Key Responsibilities:Develop and...
-
Strategic Operations Director
3 days ago
Duluth, Minnesota, United States Aspirus Health Full timeJob SummaryWe are seeking a visionary leader to join our team as a Strategic Operations Director. The successful candidate will provide strategic direction and management to our clinical service programs, departments, and functions.Key Responsibilities:Provide vision, leadership, and organizational direction to Aspirus HealthEnsure strategies align with the...
-
Office Leader
2 weeks ago
Duluth, Minnesota, United States Ameriprise Financial Full timePosition OverviewThe Office Leader role oversees one or more Ameriprise owned branch locations. This position is accountable for comprehending the local market dynamics and implementing a strategic plan to enhance the branch's profitability. Core responsibilities encompass the expansion of existing advisor practices through strategic coaching on essential...
-
Strategic Service Sales Executive
6 days ago
Duluth, Minnesota, United States AVI-SPL Full timeAbout the RoleAs a Strategic Service Sales Executive at AVI-SPL, you will play a crucial role in driving the growth of our Service offerings. You will work closely with our Regional Sales Organization to identify, develop, and close solutions-oriented Service deals. Your primary focus will be on targeting net new Customers and existing Customers that are...
-
Retail Store Leader
2 weeks ago
Duluth, Minnesota, United States EssilorLuxottica Group Full timeRequisition ID: 854363 Store #: Sunglass Hut Position: Full-TimeTotal Rewards: Benefits/Incentive Information Sunglass Hut stands as a premier authority in the retail of high-end eyewear, boasting over 1600 locations throughout North America. By becoming part of our team, you will evolve alongside the brightest talents in the retail sector. We provide a...
-
Retail Store Leader
1 week ago
Duluth, Minnesota, United States EssilorLuxottica Group Full timeRequisition ID: 854363 Store #: Sunglass Hut Position:Full-TimeTotal Rewards: Benefits/Incentive Information Sunglass Hut, a prominent name in the premium eyewear market, boasts over 1600 retail locations across North America. By becoming part of our team, you will advance alongside the finest professionals in the retail sector. We provide attractive...
-
Duluth, Minnesota, United States AGCO Full time**Job Summary****Job Responsibilities**As a Strategic Leader, Connected Services, you will be responsible for defining, developing, and executing AGCO's connected services and machine uptime capabilities across the AGCO business, globally. This role will involve managing the connection between the Customer Support, Technical Support, and Dealer Development...
-
Utility Engagement Leader
6 days ago
Duluth, Minnesota, United States QTS Data Centers Full timeJob SummaryThe Director - Utility Engagement will be responsible for leading the team in early-stage power engagement and utility company coordination across the North American footprint. This leader will own ensuring utility capacity is evaluated and secured at each campus to support data centers by developing power market intelligence; leading site power...
-
Logistics Operations Leader
6 days ago
Duluth, Minnesota, United States Cirrus Aircraft Full timeJob SummaryThe Senior Manager of Materials Management will lead the interfacility logistics and material flow, external logistics management, Cirrus Operating System (COS) Fundamentals implementation, the inventory analytics team/cycle count program and implement key business processes and systems functionality improvements. Works closely with...
-
Child and Family Support Coordinator
1 week ago
Duluth, Minnesota, United States Accend Services Full timePosition OverviewJob Title: Child and Family Support CoordinatorThis role is dedicated to delivering comprehensive case management and support services for children and families. The Child and Family Support Coordinator serves as a key advocate, ensuring that families receive the necessary resources and assistance to achieve their wellness objectives. This...
-
Team Leader
2 weeks ago
Duluth, Minnesota, United States Cold Stone Creamery Full timeCold Stone Creamery - As a Team Leader, your responsibilities will include:Training and Mentoring: Guide and develop employees and team leaders to enhance their skills.Task Delegation: Assign duties to team members and ensure effective follow-up.Performance Accountability: Monitor team performance and hold members accountable for their contributions.Customer...
-
IT Infrastructure Operations Leader
1 week ago
Duluth, Minnesota, United States Cirrus Design Corporation Full timeJob OverviewPosition SummaryThe IT Infrastructure Operations Leader is tasked with supervising and directing our organization's IT infrastructure teams. This role encompasses the design, implementation, maintenance, and safeguarding of Cirrus Design Corporation's IT infrastructure. A profound comprehension of IT infrastructure, networking, and security...
-
Service Operations Leader
2 weeks ago
Duluth, Minnesota, United States Chart Industries Full timeDriving Success at Chart Industries... This position is accountable for overseeing the service operations for the Chart Water divisions. Your Key Responsibilities Will Include...Leading field service teams in executing on-site tasks, including system startups, commissioning of Chart Water solutions, and maintenance of client machinery. Executing supervisory...
-
Strategic Business Architect
1 week ago
Duluth, Minnesota, United States BlueSky Resource Solutions Full timeOverview:Drive a comprehensive understanding of the organization’s value streams, overseeing them from inception to completion.Offer expert insights on the intersection of business and technical capabilities to fulfill program objectives.Facilitate communication between business and technology, simplifying complex concepts for stakeholders unfamiliar with...
-
Team Leader
2 weeks ago
Duluth, Minnesota, United States Panera Bread Full timeTeam LeaderAre you a dynamic individual with a passion for fostering a positive atmosphere? At Panera Bread, we are on the lookout for enthusiastic candidates who excel in interpersonal skills.As a vital member of our team, you will contribute to creating a welcoming environment where customers feel valued and appreciated. If you are seeking a role that...