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IT Infrastructure Operations Leader
2 months ago
Position Summary
The IT Infrastructure Operations Leader is tasked with supervising and directing our organization's IT infrastructure teams. This role encompasses the design, implementation, maintenance, and safeguarding of Cirrus Design Corporation's IT infrastructure. A profound comprehension of IT infrastructure, networking, and security principles is essential, alongside exceptional communication and leadership capabilities.
Key Responsibilities
- Strategize, design, and execute IT infrastructure maintenance and projects to align with business goals.
- Offer technical expertise and support to other IT teams to facilitate seamless integration and operation of new technological initiatives.
- Formulate and uphold IT infrastructure policies and procedures to ensure adherence to company standards, industry regulations, and security best practices.
- Devise and sustain disaster recovery and business continuity plans to guarantee the robustness of IT infrastructure during disasters or outages.
- Oversee the upkeep and support of IT infrastructure, which includes servers, network devices, storage systems, and software applications.
- Monitor and ensure the security of the IT infrastructure, including firewalls, intrusion detection systems, and access control policies.
- Manage vendor partnerships and negotiate contracts with IT infrastructure service providers.
- Accountable for the continuous delivery of on/off-premises infrastructure services, 24/7.
- Promote process maturity by spearheading change management activities for technical teams to ensure compliance with all departmental policies and procedures.
- Ensure operational and technical support is provided to meet or exceed established service level objectives for all assigned infrastructure services.
- Establish vendor relationships, negotiate agreements, and hold vendors accountable for milestones and quality delivery.
- Lead initiatives related to infrastructure change management.
- Assess and monitor infrastructure performance.
- Guide the planning, selection, and procurement of assigned technologies and services.
- Engage in the implementation of IT and business projects; review project and resource requests; coordinate schedules and activities to ensure timely completion of tasks and that delivered solutions meet identified requirements.
- Effectively plan, budget, and manage CapEx and OpEx funds.
Qualifications
To excel in this role, an individual must satisfactorily perform each essential function. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
- Bachelor's degree in Information Technology or a relevant field of study, or an equivalent combination of education and experience.
- 8+ years of experience in designing, developing, delivering, and managing enterprise-grade infrastructure solutions/services.
- 5+ years of experience in a leadership role with a minimum of five team members; direct managerial experience is preferred.
- Relevant industry and/or vendor certifications are considered a plus.
- Expert-level knowledge of infrastructure technologies such as servers, storage, networking, wireless, and cloud-based infrastructure.
- Strong experience with Cloud Infrastructure within Amazon Web Services, Microsoft Azure, or Google Cloud Platform.
Competencies
To succeed in this position, an individual should demonstrate the following competencies:
- Business Insight: Applies knowledge of business and the marketplace to advance the organization's goals.
- Directs Work: Provides direction, delegates tasks, and removes obstacles to facilitate work completion.
- Manages Ambiguity: Operates effectively even when faced with uncertainty or unclear pathways.
- Builds Effective Teams: Cultivates strong, effective teams that leverage diverse skills and perspectives to achieve common objectives.
Additional Information
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Cirrus Design Corporation is committed to a drug-free work environment and promotes equal employment opportunities. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information, or any other characteristic protected by applicable law.
