Operations Coordinator

6 days ago


Cambridge, Massachusetts, United States emaids of phoenix Full time
Operations Assistant Role

We are seeking a detail-oriented Operations Assistant to support the daily operations of our company. The ideal candidate will assist with administrative tasks, manage workflow, and ensure efficient operations. This role requires strong organizational skills, the ability to multitask, and a proactive approach to problem-solving.

Key Responsibilities:

Administrative Support:
Provide general administrative support, including scheduling meetings, managing calendars, and handling correspondence

Data Management:
Maintain and update records, databases, and files to ensure accurate and organized information

Process Improvement:
Assist in streamlining processes and improving operational efficiency by identifying areas for improvement

Coordination:
Coordinate with different departments to ensure seamless operations and timely completion of tasks

Inventory Management:
Monitor and manage inventory levels, place orders, and track shipments to ensure adequate supplies are maintained

Report Generation:
Prepare and distribute regular reports on operational metrics, including performance, inventory, and workflow efficiency

Customer Service:
Respond to customer inquiries, process orders, and resolve issues to maintain a high level of customer satisfaction

Support for Projects:
Assist in the planning and execution of company projects, including research, data collection, and coordination of resources

Compliance:
Ensure all operations comply with company policies and industry regulations

Required Skills:

Organizational Skills:
Strong ability to manage multiple tasks, prioritize workloads, and maintain attention to detail

Communication:
Excellent verbal and written communication skills for effective interaction with team members and external partners

Problem-Solving:
Ability to identify issues and provide solutions in a timely and efficient manner

Technical Proficiency:
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with project management and inventory software

Time Management:
Ability to meet deadlines and manage time effectively in a fast-paced environment

Adaptability:
Flexibility to handle changing priorities and adapt to new processes and technologies

Requirements:

Education:
High school diploma or equivalent required; associate or bachelors degree in business administration or a related field is preferred

Experience:
At least 1-3 years of experience in an administrative or operations role, preferably within a fast-paced environment

Technical Knowledge:
Familiarity with basic accounting principles and experience with CRM or ERP systems is a plus

Language:
Proficiency in English is required; additional language skills are a plus

Physical Requirements:
Ability to lift and move items up to 25 pounds as needed

Benefits:

Competitive Salary:
A compensation package that reflects your skills and experience

Health Benefits:
Comprehensive health, dental, and vision insurance coverage

Paid Time Off:
Generous PTO, including vacation days, sick leave, and holidays

Retirement Plan:
Access to a retirement savings plan with company matching contributions

Career Growth:
Opportunities for professional development and career advancement within the company

Employee Discounts:
Discounts on company products and services

Work-Life Balance:
Supportive work environment with a focus on work-life balance

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