Patient Check-In Coordinator
2 weeks ago
POSITION: CHECK-IN COORDINATOR
ROLE DESCRIPTION:
Mississippi Sports Medicine and Orthopedic Center is seeking a committed Check-In Coordinator who thrives in a dynamic clinic atmosphere. This entry-level role focuses on patient check-in and appointment scheduling, serving as the initial point of contact for patients visiting the clinic. Each interaction presents a chance to deliver outstanding customer service.
QUALIFICATIONS:
Educational Background:
- Completion of high school education or equivalent (GED).
Professional Experience:
- Preferred: One (1) year of experience in a related field.
KEY RESPONSIBILITIES:
- Facilitate patient check-in and coordinate scheduling for healthcare providers.
- Exhibit empathy and active listening skills during patient interactions.
- Demonstrate exceptional customer service abilities and maintain composure under pressure.
- Thoroughly understand and adhere to all HIPAA regulations in every situation.
- Respond promptly to inquiries from patients and supervisors.
- Exhibit proficient data entry capabilities.
- Possess strong multitasking skills.
- Utilize computer skills effectively at a user level.
- Arrive at work by 6:50 AM to prepare for a 7:00 AM clinic start.
- Be available to work until 5:00 PM when required; the clinic typically concludes at 4:30 PM.
- Commit to working one Saturday per month during the football season from 7:00 AM to 11:00 AM.
- Have reliable transportation for potential travel to various office locations.
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