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Front Office Coordinator

2 months ago

Jackson, Mississippi, United States American Hearing Care Full time
Position Overview

American Hearing Care, LLC (AHC) is a prominent private provider in the hearing healthcare sector, established in the Southeastern United States. With a network of 40 clinics across Alabama, Georgia, and South Carolina, AHC is experiencing rapid growth due to its commitment to patient-centered care and exceptional service delivery.

Role Summary:
This role involves managing operations across two clinic locations, with a schedule of three days at one site and two days at the other. We are looking for a proactive and dedicated individual to oversee our front office functions.

Key Duties:
- Handle incoming calls and coordinate appointment scheduling.
- Liaise with insurance providers to confirm patient eligibility and benefits.
- Welcome and check-in patients with a professional demeanor.
- Collaborate with other healthcare professionals and offices.
- Input patient information and prepare estimates for treatment plans.
- Build and nurture strong relationships with patients.
- Work closely with Hearing Care Providers and team members.

Required Qualifications:
- 1-2 years of experience in a medical office setting is preferred but not mandatory.
- Excellent communication skills with a friendly and approachable attitude.
- Basic proficiency in Microsoft Office Suite (Word, Excel).
- A growth-oriented mindset with a readiness to learn and adapt.
- Self-driven and enthusiastic individual eager to contribute to a vibrant team.

Employee Benefits:
- 401(k) plan
- Medical and dental coverage
- Paid time off and holidays

Work Schedule:
- Monday to Friday, alternating between two office locations.

Additional Insights:
This position offers a fantastic opportunity for personal and professional growth within a supportive and professional environment. We encourage interested candidates to submit their resumes for consideration.

Job Type:
- Full-time

We are excited to welcome a new member who shares our dedication to patient care and professional excellence.