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Patient Services Coordinator

2 months ago

Jackson, Mississippi, United States Henry Ford Health Full time

Position Overview: Under general supervision, this role adheres to established operating procedures for all patient registration functions. Responsibilities include patient reception, in-person check-in and check-out, pre-registration, insurance verification, cash handling, chart reconciliation, and patient discharge.

Commitment to Excellence: The individual actively contributes to a culture that prioritizes exceptional service standards for all customer groups.

Qualifications:

  • Education: High School Diploma or equivalent.
  • Experience: Familiarity with a clinical environment is preferred. The ability to work with detailed information is essential.
  • Skills: Requires strong interpersonal skills to effectively communicate with patients, visitors, medical staff, and other personnel both over the phone and in person.
  • Multi-tasking: Ability to perform various tasks promptly to meet the needs of clinic staff and patients.
  • Financial Responsibilities: Capable of discussing general financial obligations with patients and connecting them with the Customer Service Center.
  • Work Environment: Must thrive in a fast-paced setting with frequent interruptions, demonstrating teamwork and support for colleagues.
  • Competencies: Successful completion of annual competencies is required.
  • Technical Skills: Basic computer skills are necessary, including proficiency in using software, navigating the keyboard, and managing login procedures.
  • Diversity: Ability to work effectively with diverse populations.
  • Dependability: Must be reliable and punctual, with strong organizational skills and the ability to manage multiple tasks.

Additional Information:

  • Organization: Henry Ford Health
  • Department: Allegiance Gastroenterology
  • Shift: Day Job
  • Union Code: Not Applicable