Retail Customer Service Representative
2 days ago
Are you a people person with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and enjoy working as part of a team? If so, we may have the perfect opportunity for you
About the Role:
We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will be responsible for providing an exceptional shopping experience for our members by greeting and assisting them with their purchases, answering questions, and resolving any issues that may arise. You will also be responsible for maintaining a clean and organized sales floor, processing transactions accurately and efficiently, and working collaboratively with other team members to achieve sales goals and objectives.
Key Responsibilities:
* Provide exceptional customer service by greeting and assisting members with their purchases, answering questions, and resolving any issues that may arise
* Maintain a clean and organized sales floor, including restocking shelves and facing merchandise
* Process transactions accurately and efficiently, including handling cash, credit card, and other payment types
* Work collaboratively with other team members to achieve sales goals and objectives
* Maintain a positive and professional attitude, even in fast-paced and high-pressure situations
What We Offer:
* Competitive hourly wage and performance-based bonus awards
* Opportunities for career advancement and professional growth
* Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans
* Paid time off and parental leave benefits
Requirements:
* High school diploma or equivalent required
* Previous retail or customer service experience preferred
* Ability to work in a fast-paced environment and adapt to changing situations
* Excellent communication and interpersonal skills
* Ability to lift up to 25 pounds and stand for long periods of time
Why Join Us:
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. We believe in the importance of treating our members with respect and kindness, and we strive to create a positive and inclusive work environment for our associates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity
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