Field Parts Sales Consultant

2 weeks ago


Hampton, Virginia, United States Norfolk Truck Center- Hampton Full time

Norfolk Truck Center, located in Hampton, Virginia, is seeking a skilled Field Parts Sales Consultant to enhance our sales operations. As a family-oriented business, we emphasize a healthy work-life balance, offering a Monday to Friday work schedule without weekend commitments. The ideal candidate will demonstrate reliability, punctuality, a clean driving record, and a solid background in sales. While experience in the heavy-duty parts industry (preferably 2 years) is advantageous, we are willing to provide training for the right candidate.

Key Responsibilities:

  • Work closely with the parts department to devise effective territory strategies and provide constructive feedback.
  • Regularly interact with customers both face-to-face and over the phone.
  • Identify new business opportunities within the current customer base.
  • Investigate new business growth avenues and maintain a list of prospective clients.
  • Engage in product education through both online and in-person training sessions.
  • Leverage insights from industry experts and factory representatives to inform customers about specific product offerings.
  • Document customer interactions, manage a customer database, and produce sales reports utilizing a CRM system.
  • Coordinate customer parts orders with the internal sales team effectively.
  • Collaborate with the truck sales and service departments as needed.
  • Maintain transparent communication with the management team.
  • Deliver parts and collect cores as necessary.
  • Ensure the company-provided vehicle is well-maintained.
  • Present dealership programs and products to provide solutions for customers.
  • Encourage the use of the company's online ordering platform.

Qualifications:

  • A minimum of 2 years of experience in the truck, equipment, or automotive sectors.
  • A valid driver's license with a clean driving record.
  • Strong verbal and written communication skills.
  • Capability to lift items weighing up to 75 lbs.
  • Familiarity with Microsoft Office applications and basic computer skills.
  • A High School Diploma or equivalent qualification.

Benefits:

  • Paid vacation and sick leave.
  • Health, Dental, and Colonial Life insurance coverage.
  • 401k retirement plan.
  • Provision of uniforms.
  • Paid holidays.
  • Company vehicle for work-related tasks.
  • Access to an established customer base.
  • Competitive salary along with monthly commissions.


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