Field Parts Sales Consultant
2 weeks ago
Norfolk Truck Center, located in Hampton, Virginia, is seeking a skilled Field Parts Sales Consultant to enhance our sales operations. As a family-oriented business, we emphasize a healthy work-life balance, offering a Monday to Friday work schedule without weekend commitments. The ideal candidate will demonstrate reliability, punctuality, a clean driving record, and a solid background in sales. While experience in the heavy-duty parts industry (preferably 2 years) is advantageous, we are willing to provide training for the right candidate.
Key Responsibilities:
- Work closely with the parts department to devise effective territory strategies and provide constructive feedback.
- Regularly interact with customers both face-to-face and over the phone.
- Identify new business opportunities within the current customer base.
- Investigate new business growth avenues and maintain a list of prospective clients.
- Engage in product education through both online and in-person training sessions.
- Leverage insights from industry experts and factory representatives to inform customers about specific product offerings.
- Document customer interactions, manage a customer database, and produce sales reports utilizing a CRM system.
- Coordinate customer parts orders with the internal sales team effectively.
- Collaborate with the truck sales and service departments as needed.
- Maintain transparent communication with the management team.
- Deliver parts and collect cores as necessary.
- Ensure the company-provided vehicle is well-maintained.
- Present dealership programs and products to provide solutions for customers.
- Encourage the use of the company's online ordering platform.
Qualifications:
- A minimum of 2 years of experience in the truck, equipment, or automotive sectors.
- A valid driver's license with a clean driving record.
- Strong verbal and written communication skills.
- Capability to lift items weighing up to 75 lbs.
- Familiarity with Microsoft Office applications and basic computer skills.
- A High School Diploma or equivalent qualification.
Benefits:
- Paid vacation and sick leave.
- Health, Dental, and Colonial Life insurance coverage.
- 401k retirement plan.
- Provision of uniforms.
- Paid holidays.
- Company vehicle for work-related tasks.
- Access to an established customer base.
- Competitive salary along with monthly commissions.
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