Salesforce Platform Manager

1 week ago


Madison, Wisconsin, United States Beacon Technologies Full time

About the Role:

We are seeking a highly skilled and experienced Salesforce Administrator to join our team at Beacon Technologies. As a Salesforce Administrator, you will play a critical role in managing and optimizing our Salesforce platform to ensure it aligns with our business needs.

Key Responsibilities:

  • Platform Management: Perform daily administration and support tasks, including user account maintenance, reports, dashboards, workflows, and other routine tasks.
  • Security and Access: Maintain and enhance Salesforce system security, including user roles, profiles, sharing rules, and access settings.
  • Custom Solutions: Develop and implement custom solutions using Salesforce tools such as Process Builder, Flow, and Lightning components.
  • Collaboration: Collaborate with cross-functional teams to understand business needs and translate them into technical requirements.
  • User Support: Provide frontline support for Salesforce users, troubleshooting issues, and resolving user problems.
  • Training and Development: Develop and deliver training sessions and user guides to ensure effective use of Salesforce.

Requirements:

  • Education: Bachelor's or Associate's Degree.
  • Experience: 3+ years of advanced Salesforce Administrator experience or similar role in an enterprise-level organization.
  • Skills: 2+ years of experience with Health Cloud, Sales Cloud, Service Cloud, Data Cloud. 2+ years of agile software development with Kanban and/or Scrum.
  • Certifications: Salesforce Administrator Certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, etc.) is required.
  • Work Arrangements: Applicants have the option to work remote, hybrid, or full-time from our Madison, WI or Onalaska, WI office. Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home.

About Beacon Technologies:

We offer career advancement opportunities, extensive training, and excellent benefits, including paying for health and dental premiums for salaried employees. We provide a supportive and inclusive work environment that values diversity and promotes professional growth.



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