Customer Service Consultant
1 week ago
LUV Car Wash, a rapidly expanding company with over 70 locations across multiple states, is seeking a Customer Service Consultant to join our dedicated team. Our goal is to lead the car wash industry by providing exceptional service and value to our customers.
Benefits:
$$ Earn Commission $$
*401K matching contributions
*Health Benefits/HSA
*Vision coverage
*Dental insurance
*Life insurance
*Paid Time Off (Vacation/Sick Time)
*Employee Discount Program
*Employee Assistance Program
(*Certain benefits may have eligibility requirements)
Reports to: General Manager
FLSA Status: Non-Exempt
Key Responsibilities:
- Promote and sell LUV membership passes through knowledgeable retail sales techniques.
- Build and maintain positive relationships with customers and business partners.
- Meet and exceed sales targets and objectives within designated timelines.
- Inform customers about promotions, memberships, and services to enhance their experience.
- Demonstrate strong relationship management skills and a willingness to accept feedback.
All employees are expected to stay informed about company policies and updates through the internal employee portal.
Physical Requirements:
- Ability to walk or stand for extended periods.
- Work outdoors in various weather conditions.
- Maintain a sense of urgency while providing friendly and courteous service.
- Lift up to 25 pounds without assistance.
Required Skills:
- Highly motivated and results-oriented with a proven track record in sales.
- Strong communication, negotiation, and selling abilities.
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