Medical Office Coordinator

1 week ago


Washington Heights, New York, United States NavitsPartners Full time

Job Title: Medical Office Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at NavitsPartners. As a key member of our medical office, you will be responsible for providing exceptional patient experience and ensuring seamless administrative operations.

Key Responsibilities:

  • Manage patient records, verify insurance information, and update practice management systems.
  • Verify physician acceptance of patient insurance and confirm coverage before or at the time of the visit.
  • Notify staff about patient arrivals and ensure medical records are available for physicians.
  • Process HIPAA-related paperwork and other necessary forms.
  • Collect referrals, insurance authorizations, and co-pays.
  • Monitor waiting rooms and communicate wait times to patients.
  • Schedule follow-up appointments and provide information for requesting medical records.
  • Perform simple charge entry and prepare cashier deposits.
  • Answer phone calls and schedule appointments for the practice.
  • Adhere to HIPAA guidelines for handling PHI documents.

Work Environment:

This role involves frequent use of a computer keyboard and office equipment. Manual dexterity is required for handling charts and other documents. The role may require stooping, bending, sitting, standing, and moving around for extended periods.

Requirements:

  • At least 1 year of experience in a physician practice or medical office setting.
  • Familiarity with scheduling systems and practice management software.
  • Effective interpersonal and communication skills, with strong telephone etiquette.
  • Ability to communicate with multicultural and language-deficit patients.
  • Basic keyboarding skills and knowledge of medical terminology preferred.


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