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Restaurant Operations Manager

2 months ago

Silver Spring, Maryland, United States Ayvaz Pizza, LLC Full time
About Ayvaz Pizza, LLC

Ayvaz Pizza, LLC is a dynamic and fast-paced restaurant environment that is seeking a highly motivated and experienced Restaurant Shift Manager to join our team.

Job Summary

The Restaurant Shift Manager will be responsible for assisting with the daily operations of the restaurant, ensuring that each visit by a customer results in a friendly and personalized service with great food that is promptly delivered in a clean and inviting environment.

Key Responsibilities
  • Training and Development: Train and supervise crew members to ensure they have the skills and knowledge necessary to provide excellent customer service and maintain high-quality food and beverage standards.
  • Food Safety and Quality: Monitor and reinforce food safety standards and procedures to ensure a clean and safe environment for customers and employees.
  • Customer Service: Interact with customers in a friendly, polite, and professional manner to ensure a positive dining experience.
  • Cost Control: Execute cost control systems to minimize waste and maximize profitability.
  • Team Management: Delegate prepping and cleaning assignments as needed throughout the shift to ensure efficient operations.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team to achieve high-quality results.
  • Communication Skills: Excellent written and verbal communication skills to effectively interact with customers, employees, and management.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions to ensure smooth restaurant operations.
  • Time Management Skills: Proven ability to prioritize tasks and manage time effectively to meet deadlines and achieve goals.
  • Education and Experience: High school diploma or equivalent required; previous customer service experience and leadership experience preferred.
Perks and Benefits
  • Discount Program: Access to a discount program that offers discounts on various products and services.
  • Wellness Program: Participation in a wellness program that rewards employees for achieving health and wellness goals.
  • Tuition Assistance: Eligibility for tuition assistance to support employees' education and career development.
  • Daily Pay: Access to daily pay to ensure employees can manage their finances effectively.