Restaurant Operations Manager

1 day ago


Silver Spring, Maryland, United States Taco Bell Full time
Job Title: Restaurant Operations Manager

Join Summerwood Master as a Restaurant Operations Manager and take on a challenging role that requires strong leadership and operational skills. As a key member of our team, you will be responsible for driving excellence in customer service, maintaining company standards, and supervising food handling procedures and operational processes.

Key Responsibilities:
  • Drive customer satisfaction and product quality by maintaining fast, accurate service and ensuring products meet company quality standards.
  • Develop and drive restaurant annual operating plans, analyzing sales, labor, inventory, and other controllable accounts to meet or achieve margin and sales growth targets.
  • Supervise and train subordinates on financial analyses and profitability tips for the restaurant, ensuring they understand key business drivers and use this knowledge to build sales and achieve margin targets.
  • Establish restaurant speed with service (SWS) targets, monitor performance, and resolve bottlenecks to achieve SWS goals.
  • Direct all restaurant-level HR activity, including crew hiring decisions, learning zone planning and execution, performance management, compensation, and employee relations issues up to and including termination.
Requirements:
  • High school diploma or GED.
  • Supervisory experience in either a food service or retail environment.
  • Demonstrated ability to maintain financial controls and coach and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
Benefits:
  • Accrue PTO every pay period, enrolled in STD/LTD entitled to enroll in medical, dental, life, 401k.
  • Annual bonus potential $7280 to $9500.


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