Patient Advocate

4 days ago


Danville, Pennsylvania, United States Med-Metrix Full time
Job Title: Patient Advocate

Med-Metrix is seeking a highly skilled Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in ensuring that patients receive the medical assistance they need to access quality healthcare.

Key Responsibilities:
  • Complete Medical Assistance Applications for patients who may be eligible for benefits under the MA Program or other entitlement programs.
  • Obtain all necessary documents required by the County Assistance Office to determine eligibility.
  • Screen patients for disability and complete the hospital charity care form with the patient or their family member/guardian.
  • Update computer systems daily and complete Medical Assistance production reports.
  • Secure all releases, waivers, and questionnaires needed for patient applications.
  • Leave each patient with a pending document checklist and follow up daily while the patient is still in-house.
  • Fax all necessary verification within the first 24-48 hours of completing the MA application.
  • Prepare applications for drop-off at the County Assistance Office.
  • Work with patients to resolve any issues related to their medical assistance applications.
Requirements:
  • High school diploma or equivalent required.
  • College degree in a healthcare field preferred.
  • 2-3 years of experience in the field of healthcare preferred.
  • Ability to work independently and be detail-oriented.
  • Strong investigatory and researching skills.
  • Ability to use the internet and learn databases.
  • Excellent written and verbal communication skills.
  • Ability to efficiently multitask and meet productivity goals.
Working Conditions:

The noise level in the work environment is usually minimal. The employee must be able to follow directions, collaborate with others, and handle stress.


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