Academic Support Specialist

1 week ago


Baltimore, Maryland, United States Johns Hopkins University Full time

We are looking for a Academic Support Specialist to assist with designated online courses, enhancing communication and providing essential support to both students and faculty members.

Key Responsibilities

  • Address student inquiries during designated support hours, live sessions with instructors, or through various communication channels.
  • Facilitate and engage in discussion forums to encourage active participation among students.
  • Foster communication between faculty and students by relaying any issues, concerns, or requests for clarification regarding course content.
  • Aid faculty by reviewing and organizing the format of written assignments, ensuring adherence to academic standards.
  • Maintain regular communication with course instructors.
Essential Qualifications
  • Bachelor's Degree in a relevant discipline.
Desirable Qualifications
  • Master's Degree in Education or a related area.

Required Skills and Competencies

  • Excellent verbal and written communication abilities.
  • Strong interpersonal skills, capable of engaging with diverse groups.
  • High proficiency with technology and online learning environments.
  • In-depth knowledge of the subject matter for specific courses.
  • Solid understanding of research methodologies, educational theories, and learning sciences.

Position Details
Classified Title: Academic Support Specialist
Role/Level/Range: ACRO37.5/03/CE
Starting Salary Range: $26.50/hr (commensurate with experience)
Employee group: Casual / On Call
Schedule: Flexible / 6 hours per week
Exempt Status: Non-Exempt
Location: Hybrid/School of Nursing
Department name: Enrollment Management & Student Affairs
Personnel area: School of Nursing

For this position, please refer to the job description to understand the equivalency criteria that may apply.

The selected candidate(s) will undergo a pre-employment background verification.

Johns Hopkins University is committed to promoting diversity, equity, and inclusion as part of its strategic framework.

Equal Opportunity Employer

All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

EEO is the Law
Learn more:

Accommodation Information

If you require special assistance or accommodation during any part of the pre-employment process, please reach out to the Talent Acquisition Office.

Johns Hopkins has mandated COVID-19 and influenza vaccinations, with exceptions available for religious or medical reasons. Requests for exceptions must be submitted through the appropriate channels.

Additional provisions may apply based on campus requirements.

Note: Job postings are regularly updated and will remain active until filled.



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