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Academic Support Specialist

2 months ago

Baltimore, Maryland, United States InsideHigherEd Full time
About Baltimore City Community College

Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's mission is to provide educational opportunities to the citizens of Baltimore City and throughout the state of Maryland.

Job Summary

The purpose of this role is to provide academic support to students, increasing and enhancing their mastery of concepts or applications of a specific course of study. The Academic Support Specialist will assist students with homework, projects, test preparation, papers, research, and other academic tasks.

Responsibilities
  • Review and analyze classroom or curricula topics and assignments to identify areas of improvement.
  • Assist students with homework, projects, test preparation, papers, research, and other academic tasks.
  • Work with students to help them understand key concepts, especially those learned in the classroom.
  • Demonstrate academic best practices for specific subjects and assignments, including research and writing tactics.
  • Conduct practice tests to track progress, identify areas of improvement, and help set goals for exam preparation.
  • Provide students with positive and constructive feedback.
  • Build meaningful connections with students from diverse backgrounds.
  • Instruct students both in person and over video chat.
  • Diagnose student needs through active listening techniques and questioning strategies.
  • Recognize different learning styles and student preferences.
  • Stay up to date with the school curriculum.
  • Collaborate with an ABE/GED program coordinator.
  • Communicate student progress to faculty and to the Tutoring Manager.
  • Maintain documentation on student remediation plans, processes, and success.
  • Develop resources and practice materials for use in tutoring sessions.
  • Keep regular and accurate records of tutoring sessions using designated software and/or relevant forms.
  • Provide evaluations and other reports as requested by the CAA Director.
  • Attend tutor training and required meetings.
  • Complete and return reports of tutoring sessions in an accurate and timely manner.
  • Report any problems or concerns to the CAA Director immediately.
  • Follow all BCCC policies; establish credibility with the student and staff; and behave in accordance with the College's values and expectations.
  • Perform related duties as required.
Requirements
  • Ability to communicate effectively, both orally and in writing.
  • Ability to understand and respond to oral and written instructions and ideas.
  • Ability to interpret, apply, and communicate discipline concepts.
  • Effective time management and organizational skills.
  • Ability to work harmoniously and cooperatively with colleagues, faculty, staff, and students.
  • Ability to meet deadlines.
  • Knowledge of tutoring concepts and their applications.
  • Ability to select and implement tutoring strategies, methods, and procedures based on student needs.
  • Ability to observe and accurately assess and respond to student needs.
  • Must have proficient computer skills, including MS Office suite, advanced information technology skills, and knowledge of instructional technology.
Preferred Qualifications
  • Experience in tutoring and/or teaching at the college level.
  • Equivalent combinations of experience and education may also receive consideration.
  • Minimum GPA of 3.0.
  • Instructor recommendation.
  • Peer tutors must be enrolled in at least six credits at BCCC.