International Service Specialist

10 hours ago


Parsippany, New Jersey, United States Roehm Full time
Job Overview

Röhm is seeking a highly skilled International Service Specialist to join our team. As a key member of our global operations, you will be responsible for providing exceptional service to our internal and external international customers.

Key Responsibilities
  • Conduct business with a focus on safety, environmental, and industrial hygiene concerns.
  • Manage international sales and intercompany sales duties, including responding to customer inquiries, entering sales orders, and maintaining sales orders.
  • Support Trade Compliance Manager with providing information related to duty drawback activities.
  • Provide logistics support for project-related international shipments and international shipments of specialized commodities.
  • Travel up to 10% per year domestically.
  • Resolve issues related to international shipments, including ISF, customs clearance, inland transport, and equipment disposition.
  • Create and maintain SLI documents for international customers and coordinate with sales, procurement, and logistics teams.
  • Manage customs brokers and freight forwarders to ensure effective delivery of services.
  • Maintain processes for transparency of import and export transactions related to sales orders and intercompany sales orders.
  • Coordinate issuance of Certificates of Origin and prepare trade documents for regulatory authorities.
  • Develop and maintain import, export, and airfreight shipment routing procedures.
Requirements
  • Bachelor's degree with 5 years of experience or 10 years of equivalent experience in lieu of degree.
  • Preferred experience in import/export business.
  • Preferred experience within a chemical company, but not required.
  • 5 years of experience in freight forwarding, customs brokerage, ocean transportation, international supply chain management, or international logistics.
  • Multilingual preferred, but willing to work with a qualified candidate.
  • Ability to assimilate and communicate complex concepts with precision.
  • Literacy in SAP procurement, purchase, and sales order transactions.
  • Knowledge of import and export regulations, ocean freight carrier processes, and international air shipment processes.
What We Offer

Röhm offers a competitive compensation package, including medical, dental, and vision benefits, 401k with company match, life and disability insurance, and a strong paid time off plan.



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