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Guest Experience Ambassador

2 months ago

Parsippany, New Jersey, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Guest Experience Specialist to join our team at Courtyard. As a key member of our staff, you will be responsible for delivering exceptional guest experiences, ensuring seamless transactions, and providing personalized service to our valued customers.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner.
  • Take ownership of the guest experience in main areas of the hotel, demonstrating a "guest first" mindset.
  • Empower guests to move about their space and do what needs to be done, ensuring a memorable and unique experience.
  • Complete reports, deliver quality meals, and share the highlights of the local area to enhance the guest experience.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience necessary.
  • No license or certification required.
About Marriott International

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing a safe work environment, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring professional uniform, personal appearance, and communications.

We are passionate about better serving the needs of travelers everywhere, empowering our guests, and providing a unique experience that goes above and beyond. If you are a motivated individual who enjoys being part of a small yet ambitious team, loves learning how to always improve, and has a "guest first" mindset, we encourage you to apply for this exciting opportunity.