Specialty Pharmacy Call Center Representative

19 hours ago


Pittsburgh, Pennsylvania, United States Pantherx Specialty LLC Full time
Specialty Pharmacy Call Center Job Summary

PANTHERx Rare Pharmacy seeks a skilled Specialty Pharmacy Call Center Representative to join our team. In this critical role, you will provide exceptional customer service, respond to patient inquiries, and manage orders for our specialty pharmacy programs.

Responsibilities:

  • Answer patient calls and resolve inquiries in a timely and professional manner
  • Manage orders, track inventory, and coordinate shipments with patients and prescribers
  • Collaborate with internal stakeholders to ensure seamless communication and coordination
  • Maintain accurate records and reports, as required

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • 1-3 years of experience in a customer-facing role, preferably in healthcare or a related field


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