Call Center Associate

4 days ago


Pittsburgh, Pennsylvania, United States SPAR Full time

**Job Summary**

SPAR is hiring a Call Center Associate to join our growing team. In this role, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

  • Answer customer calls and respond to emails and chats
  • Process credit card transactions and resolve customer complaints
  • Maintain detailed order notes and complete call logs and reports
  • Provide excellent customer service and support

**What We Offer:**

  • A competitive salary of $45,000 - $55,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Ongoing training and career development opportunities
  • Tuition reimbursement and flexible scheduling

**Requirements:**

  • High school diploma or equivalent required; associate's degree or higher preferred
  • 1-2 years of customer service experience; call center experience a plus
  • Strong communication and problem-solving skills


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