Account Manager

3 days ago


Washington, Washington, D.C., United States InEvent Full time
About InEvent

InEvent is a fast-paced B2B startup that develops innovative solutions for hospitality and marketing within large enterprises. Our team is a global community of InEventers, speaking over 27 different languages and working together to create high-level management tools for the C-suite and robust operational tools for analysts and managers.

Account Manager Role

We are looking for experienced Account Managers who focus on long-term relationships with our customers, providing them with innovative solutions to develop their events. If you are a committed, motivated, and positive individual who is looking to join a fast-growing company where you can make a difference, we would like to speak with you.

Responsibilities:
  • Negotiate and convert renewals and upsell deals within the existing client portfolio, including regular customer reviews and product demonstrations to showcase new beneficial features suited to individual clients.
  • Ensure excellent product knowledge of all our products and new releases at all times.
  • Work with monthly, quarterly, and annual targets to ensure we hit our target upsell and ACV.
  • Work closely with both the Sales and Customer Success teams to ensure the client journey and touchpoints are smooth and beneficial for all parties.
  • Deliver exceptional customer service to address client needs efficiently.
  • Employ a consultative selling approach to understand and fulfill client requirements.
  • Utilize advanced communication skills to interact with clients at all decision-making levels.
  • Negotiate and close sales deals effectively.
  • Maintain and manage pipelines in CRM systems (experience with HubSpot or Pipedrive is a plus).
Requirements:
  • Must have advanced English proficiency.
  • Solid experience working in a B2B sales/account management role, where responsible for renewals and upselling, with key clients being SMEs and Enterprise.
  • Track record of hitting and exceeding monthly, quarterly, and annual targets.
  • Outstanding customer service and sales skills to ensure we respond efficiently to our client needs.
  • Experience with upselling and maximizing account revenue.
  • Advanced communication skills to comfortably and efficiently deal with clients at all decision-making levels.
  • A consultative selling and account management approach.
  • Excellent negotiation and closing skills.
  • Experience of working with and managing pipelines in a CRM - HubSpot or Pipedrive experience is a plus.
Perks:
  • Health Insurance.
  • 401k.
  • Paid Time Off (PTO).
  • Language Learning Programs.
  • Annual Summits.
  • Birthday Gift and Work Anniversary Gifts.
Contract:

This is a Permanent, Full-time position (40h per week), on an Independent Contractor status.


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