IT Support Specialist

3 weeks ago


Raleigh, North Carolina, United States CSP, Inc.- Raleigh's Top Cloud, IT Security, and Services Company Full time
Job Summary

CSP, Inc. is a leading Managed Services & IT Solutions Provider in North Carolina, seeking a skilled Client Engineer to join our team. As a Client Engineer, you will provide technical support to our clients, utilizing your expertise in IT solutions to resolve issues and improve their overall experience.

Key Responsibilities:

  • Provide phone, remote access, and on-site technical support to clients
  • Identify, research, and present solutions for reported issues
  • Focus on proactive client communication and resolving issues according to established SLAs
  • Continuously educate yourself on evolving technology solutions

Requirements:

  • 2+ years of progressive technical experience in IT support
  • Associate degree in a computer-related field or equivalent experience
  • Excellent customer service, verbal, and written communication skills
  • Experience working with cloud technologies (Microsoft Azure, M365, AWS, etc.)
  • Proficient in Autotask, N-able, or comparable PSA and RMM tools

Technical Expertise:

  • Profound knowledge of M365, including password resets, user management, and license assignment
  • Thorough understanding of MS Products, including Office applications, Active Directory, and SharePoint
  • Strong technical acumen of Backup Solutions, including Datto and BDR

About CSP, Inc.

CSP, Inc. is a family-owned IT Services and Solutions firm based in Raleigh, dedicated to making a positive impact on our people, clients, and community. We believe in working to live, not the other way around, and seek team members who share this commitment to balance and support.

We pride ourselves on our talented team of 35 dynamic professionals and have received multiple awards for our growth and industry achievements. At CSP, you'll find an attractive compensation package and comprehensive benefits, including health and prescription insurance, life and dental coverage, vision care, disability options, a flexible spending account, a 401(k) plan with profit sharing, and a Section 529 College Savings Plan.

We foster a casual, collaborative workplace culture with monthly social events, team huddles, ongoing training opportunities, and a fully stocked snack and coffee bar. Join us and become part of a company that values community, innovation, and personal growth.

For more information, visit our website at www.cspinc.com.



  • Raleigh, North Carolina, United States CSP, Inc.- Raleigh's Top Cloud, IT Security, and Services Company Full time

    Job OverviewAt CSP, Inc., we're seeking a skilled IT Support Specialist to join our team. As a Technical Help Desk Engineer, you'll play a crucial role in providing exceptional technical support to our clients.Key Responsibilities:Provide timely and effective technical support via phone, remote access, and on-site visitsIdentify, research, and resolve...

  • Technical Specialist

    2 weeks ago


    Raleigh, North Carolina, United States Georgia IT Inc Full time

    Job Title: Technical Specialist Job Description: Georgia IT Inc is seeking a highly skilled Technical Specialist to join our team. The successful candidate will have expertise in VueJS, SharePoint, Power Automate, Nintex CSOM, and PNP. Responsibilities: * Develop and implement technical solutions using VueJS and SharePoint * Automate business processes...


  • Raleigh, North Carolina, United States Georgia IT Inc Full time

    Job Title: Technical Specialist Job Description: Georgia IT Inc is seeking a skilled Technical Specialist to join our team. The successful candidate will have experience with VueJS, SharePoint, and Power Automate, with a strong understanding of Nintex CSOM and PNP. Responsibilities: * Develop and implement technical solutions using VueJS and SharePoint *...


  • Raleigh, North Carolina, United States GForce Life Sciences Full time

    Job Title: IT Support SpecialistJob Summary:GForce Life Sciences is seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will provide hardware and software support to our engineering, manufacturing lines, and corporate users.Key Responsibilities:Provide onsite IT support for all user requests, including those...

  • IT Support Specialist

    4 weeks ago


    Raleigh, North Carolina, United States Cynet Systems Full time

    Job Title: Technology SpecialistCynet Systems is seeking a highly skilled Technology Specialist to join our team. As a Technology Specialist, you will be responsible for providing top-notch customer support across various counties, ensuring seamless IT services in accordance with Service Level Agreements.Key Responsibilities:Install, configure, and maintain...


  • Raleigh, North Carolina, United States Cynet Systems Full time

    Job Title: Technology SpecialistCynet Systems is seeking a highly skilled Technology Specialist to join our team. As a Technology Specialist, you will be responsible for providing top-notch customer support across various counties, ensuring seamless service delivery in accordance with Service Level Agreements set forth by our client IT department.Key...

  • IT Support Specialist

    2 weeks ago


    Raleigh, North Carolina, United States Cynet Systems Full time

    Job Title: Technology SpecialistCynet Systems is seeking a highly skilled Technology Specialist to join our team. As a Technology Specialist, you will be responsible for providing top-notch customer support across various counties, ensuring seamless service delivery in accordance with Service Level Agreements set forth by our client IT department.Key...


  • Raleigh, North Carolina, United States Truist Financial Corporation Full time

    Job SummaryAs a Voice and Network Support Specialist at Truist Financial Corporation, you will be responsible for providing expert technical support to end-users for voice and network-related issues. This includes troubleshooting and resolving problems with PC, server, or mainframe applications and hardware. You will work closely with the IT Support...

  • IT Support Specialist

    2 weeks ago


    Raleigh, North Carolina, United States Cynet Systems Full time

    Job Title: IT Help Desk SpecialistJob Summary:Cynet Systems is seeking a skilled IT Help Desk Specialist to provide technical assistance and support to our clients. The ideal candidate will have a strong understanding of computer systems, software applications, and network infrastructure.Responsibilities:Technical Support:Provide timely and effective...

  • IT Support Specialist

    4 weeks ago


    Raleigh, North Carolina, United States Cynet Systems Full time

    Job Title: IT Help Desk SpecialistJob Summary:Cynet Systems is seeking a skilled IT Help Desk Specialist to provide technical assistance and support to our clients. The ideal candidate will have a strong understanding of computer systems, software applications, and network infrastructure.Responsibilities:Respond to technical inquiries and requests for...


  • Raleigh, North Carolina, United States IXL Learning Full time

    Help Desk Specialist Job DescriptionIdeal candidate will provide advanced technical support and mentorship to help desk specialists, delivering an exceptional internal customer experience with timely, professional, and effective technical assistance. Key responsibilities include overseeing the deployment, maintenance, troubleshooting, and support of...


  • Raleigh, North Carolina, United States ITProFound Inc Full time

    Job Title: Training and Support SpecialistThis is a remote position that requires strong instructional design and technical knowledge. The ideal candidate will have experience in curriculum design and developing training materials for adult learners.Key Responsibilities:Create in-person and online training content to support organizational initiatives and...


  • Raleigh, North Carolina, United States GForce Life Sciences Full time

    Job Title: IT Support SpecialistThe IT Support Specialist is a critical role within GForce Life Sciences, responsible for providing top-notch hardware and software support to our engineering and manufacturing teams. This position requires a strong understanding of IT systems, excellent troubleshooting skills, and the ability to work effectively in a...


  • Raleigh, North Carolina, United States Cynet Systems Full time

    Job Title: Software Support SpecialistJob Summary:The Software Support Specialist will provide technical support to the State Highway Patrol Motor Carrier Enforcement Section and the DMV License application. The primary goal is to ensure the smooth operation of these applications, enabling citizens to register their vehicles and operate on the roads in the...


  • Raleigh, North Carolina, United States Cynet Systems Full time

    Job Title: Software Support SpecialistJob Summary:The Software Support Specialist will provide technical support to the State Highway Patrol Motor Carrier Enforcement Section and the DMV License application. The primary goal is to ensure the smooth operation of these applications, enabling citizens to register their vehicles and operate on the roads in the...


  • Raleigh, North Carolina, United States Pike Electric Corporation Full time

    Job SummaryThis position serves as the primary IT support specialist for their region, providing technical assistance and support to team members and other stakeholders. The successful candidate will be responsible for managing escalated incidents and requests from the Service Desk, working collaboratively with other departments to ensure seamless service...


  • Raleigh, North Carolina, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is a leading healthcare provider in Wake County. Our mission is to improve the health and well-being of our community by delivering outstanding and compassionate care. For more information, visit our website.Position Information:The Medical Support Specialist provides secretarial...


  • Raleigh, North Carolina, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is a leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to delivering outstanding and compassionate care. For more information, visit our website.Position Information:The Clinical Support...

  • Technical Specialist

    1 month ago


    Raleigh, North Carolina, United States Georgia IT Inc Full time

    Job DescriptionWe are seeking a skilled Technical Specialist to join our team at Georgia IT Inc in Raleigh, NC.Key Responsibilities:Develop and implement technical solutions using VueJS, SharePoint, and Power Automate.Work with CSOM and PNP to automate business processes.Collaborate with cross-functional teams to drive business outcomes.Requirements:12...

  • IT Support Specialist

    3 weeks ago


    Raleigh, North Carolina, United States Adams Electric Full time

    Job Title: IT Support SpecialistLocation: Raleigh, NCAbout Us: Adams Electric Company is a leading electrical construction contractor that delivers high-quality electrical solutions for commercial and industrial projects. We pride ourselves on our commitment to excellence and innovation in the electrical field.Position Overview: We are seeking a skilled IT...