IT Support Specialist
23 hours ago
Cynet Systems is seeking a highly skilled Technology Specialist to join our team. As a Technology Specialist, you will be responsible for providing top-notch customer support across various counties, ensuring seamless service delivery in accordance with Service Level Agreements set forth by our client IT department.
Key Responsibilities:- Install, configure, and maintain hardware and software for judicial staff, ensuring all components integrate properly.
- Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software, including file servers, routers, switches, and other telecommunications equipment.
- Interface with Judicial Branch staff and local government officials, listening to customers to identify problems and making necessary corrections or assisting vendors in corrective actions.
- Facilitate moves and relocations of judicial facilities, including courthouses and other office locations.
- Provide training for judicial staff on an as-needed basis and test and recommend hardware and software configurations.
- Participate in large technology deployment projects, including statewide software updates, server upgrades, and eCourts initiatives.
- Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering, or other related technical degrees from an accredited institution.
- One (1) year of progressive experience in the field of information technology or an equivalent combination of education and experience.
Work is generally performed in an office environment, with occasional lifting of heavy objects required. Up to 20% of overnight travel to locations across the state is required using contractor-owned vehicles. Travel reimbursement is eligible.
This position reports to the IT Support Supervisor of the county in which is their duty station.
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