IT Support Specialist
22 hours ago
At CSP, Inc., we're seeking a skilled IT Support Specialist to join our team. As a Technical Help Desk Engineer, you'll play a crucial role in providing exceptional technical support to our clients.
Key Responsibilities:
- Provide timely and effective technical support via phone, remote access, and on-site visits
- Identify, research, and resolve technical issues in a proactive and customer-focused manner
- Collaborate with clients to understand their technical needs and develop solutions
- Stay up-to-date with evolving technology solutions and best practices
Requirements:
- 2+ years of experience in IT support or a related field
- Strong technical skills, including knowledge of cloud technologies and PSA/RMM tools
- Excellent communication and problem-solving skills
- A successful track record in a help desk or technical support role
Benefits:
- Competitive compensation package
- Comprehensive benefits, including health insurance and 401(k) plan
- Opportunities for professional growth and development
At CSP, Inc., we value our employees and strive to create a positive and supportive work environment. If you're passionate about delivering exceptional technical support and are looking for a challenging and rewarding role, we encourage you to apply.
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