Airside Operations Manager II
1 week ago
Welcome to San Diego International Airport, where our mission is to provide an outstanding airport experience for both the community and visitors from around the globe.
Here, you will discover a workplace culture that thrives on diversity and shared values of collaboration, empathy, inclusivity, thoughtful decision-making, active listening, and a belief in the potential of every individual.
If you are prepared to make a meaningful contribution to a team that values impact and enjoys the journey, we encourage you to consider this opportunity.
Position Overview:The Airside & Terminal Operations Department is seeking a motivated individual with proven technical and analytical abilities.
The chosen candidate will thrive in a dynamic environment and will play a key role in airside safety operations.
Utilizing critical thinking skills, they will address complex issues in real-time and foster relationships with stakeholders to ensure project completion while upholding airside operations.
Key Responsibilities:
Oversee all facets of airport emergencies and operational activities; uphold safety and security standards on the airfield, taxiways, and airside; manage FAR Part 139 programs including airfield safety inspections, signage, markings, lighting, pavement management, driver training, aircraft rescue and firefighting (ARFF) contracts, wildlife management, and disabled aircraft recovery; address Part 77 obstructions, aviation fueling inspections, and annual FAA certification inspections.
Act as a liaison with contractors during construction and maintenance projects on runways, taxiways, aprons, and terminal facilities; issue NOTAMs and relay airport operational advisories to tenants, air traffic control, governmental agencies, and the public.
Manage the Authority gate management system during assigned shifts.This encompasses coordinating gate and remain overnight (RON) parking assignments on the airfield as well as baggage carousel assignments within the terminal.
Coordinate, respond to, and engage in airport emergencies with first responder agencies including law enforcement, medical, HAZMAT, TSA, ARFF, customs, and border protection; manage aircraft gate schedules, overnight parking assignments, and modifications in airline and charter aircraft schedules.
Supervise airfield escort activities in compliance with regulations; maintain and enhance partnerships with stakeholders; interpret regulations for stakeholders; collaborate on organizational programs and initiatives; ensure effective customer service delivery; develop resolutions and action plans for conflicts.
Maintain records, operational logs, and correspondence; prepare reports and documentation; participate in operational and industry meetings; oversee service provider contracts and activities; contribute to the development of goals and objectives, as well as capital and operating budgets; implement changes.
Seek and engage in opportunities to enhance, streamline, and innovate work processes, manuals, and program documents; adopt best practices and processes; serve as a subject matter expert and provide insights for airfield and airport infrastructure; stay informed on industry and regulatory trends and influence stakeholder perspectives; perform additional duties as assigned.
Required Competencies:
Business Process Knowledge:
Identifies, documents, and monitors processes while developing frameworks for improvement.
Communication & Customer Focus:
Effectively exchanges information through various channels including verbal, digital, written, and facilitation of work completion.
Critical Thinking:
Thoroughly reviews and translates business requirements, data, and information to specify solutions or alternative practices in support of business objectives.
Problem-Solving & Agility:
Analyzes situations and collaboratively generates alternatives or solutions, readily adapting to evolving and unexpected circumstances.
Relationship Building:
Establishes and maintains relationships with stakeholders, identifies and communicates information, ideas, and problems, and champions initiatives based on mutually acceptable solutions.
Leveraging Technology:
Effectively utilizes electronic information and associated systems.
Education, Training, and Experience:
Graduation from a four-year college or university with a degree in Aviation Management or a related field;
Two years of experience in large or medium airport operations;
Equivalent combination of training and experience;
Possession of a valid driver's license and the ability to maintain insurability under the Authority's vehicle insurance policy.
Preferred Education, Certification, and Licenses:
American Association of Airport Executives (AAAE), AAE, ASC, or ACE OPS/SMS Certification.
EEO Statement:
It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
Additionally, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.Physical & Mental Demands:
Individuals with disabilities may be able to perform the essential duties of this position with reasonable accommodation.
Reasonable accommodations will be evaluated on an individual basis, considering the specific job requirements, limitations related to disability, and the ability of the hiring department to accommodate those limitations.
If you require any form of accommodation during the recruitment process, please inform the Talent Acquisition Partner.-
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