Customer Experience Specialist

1 week ago


Tempe, Arizona, United States IWG PLC Full time

Are you looking for a career that offers work-life balance and the opportunity to make a real difference in people's lives? As a Community Associate at IWG PLC, you will play a key role in creating a welcoming and productive environment for our customers.

The estimated salary for this position is $17.40 per hour, with opportunities for quarterly bonuses and a competitive benefits package. In addition to your base pay, you can also earn paid time off, sick leave, and 11 paid company holidays per year.

About the Job

As a Community Associate, you will be responsible for managing the day-to-day operations of our center, including greeting customers, handling administrative tasks, and providing exceptional customer service. You will work closely with our team to create a positive and productive environment that meets the needs of our customers.

We are looking for someone who is able to multitask, communicate effectively, and provide excellent customer service. If you have experience working in a fast-paced environment and are able to adapt to changing situations, we would love to hear from you.

Key Responsibilities
  • Greet customers and provide exceptional customer service
  • Manage administrative tasks, such as sorting mail and handling invoices
  • Assist with events and networking activities
  • Work collaboratively with the community manager to plan and execute events
Requirements
  • 1+ years of customer service experience
  • Ability to multitask and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Experience with MS Office and basic IT equipment
Benefits

In addition to your base pay, you can also earn:

  • Paid time off and sick leave
  • 11 paid company holidays per year
  • Quarterly bonuses
  • A competitive 401K program with company match
  • Affordable and comprehensive health care


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