Customer Engagement Specialist

3 days ago


Tempe, Arizona, United States BD Development Group Full time
Job Description

We are a dynamic consulting firm helping popular brands increase their profitability and brand exposure.

We seek an entry-level Customer Service Representative to assist with our marketing and sales campaigns. This role involves executing marketing directives, being the brand's face and voice, building relationships with new clientele, maintaining existing accounts, and increasing quarterly and annual production.

The ideal candidate will be responsible for:

  • Providing exceptional customer service and product knowledge
  • Researching target markets to engage with customers and bolster our sales pipeline
  • Communicating product features and benefits based on individual needs
  • Overcoming objections and answering questions throughout the sales process
  • Responding promptly and professionally to account inquiries
  • Attending regular product training sessions with other team members

Requirements

To succeed in this role, you will need:

  • A High School Diploma or equivalent
  • 1-2 years of experience in customer service or sales
  • Excellent communication skills and a professional demeanor
  • A tenacious and growth-oriented mindset
  • Impeccable time management skills and a strong work ethic

Salary Estimate: $40,000 - $60,000 per year



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