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Customer Support Analyst

1 month ago

Tempe, Arizona, United States Aston Carter Full time

As a key member of our transportation solutions team, the Customer Support Specialist will play a vital role in delivering exceptional experiences for carriers and drivers. Key responsibilities include researching and resolving transportation-related issues, ensuring seamless operations, and providing top-notch support to our field teams.

Responsibilities:

  • Deliver outstanding carrier and driver experiences.
  • Research and resolve transportation-related issues.
  • Ensure seamless operations and effective communication.
  • Provide top-notch support to field teams.
  • Collaborate with cross-functional teams to drive business success.

Requirements:

  • Call center experience with a focus on transportation or logistics.
  • Strong problem-solving skills and technical aptitude.
  • Ability to navigate multiple systems and tools.
  • Adaptability and flexibility in a fast-paced environment.

About Aston Carter:

Aston Carter is a leading provider of corporate talent solutions, specializing in accounting, finance, human resources, and more. We empower industry-leading companies to drive business success through our expertise and expansive network.