Resource Outreach Coordinator

2 weeks ago

Seattle, Washington, United States Neighborhood House Full time
Job Summary

The Resource Specialist plays a vital role in connecting diverse communities with essential social services and health resources. This position requires a strong ability to outreach and engage individuals and families, particularly those with Limited English Proficiency. The ideal candidate will have extensive experience working with specific cultural groups, knowledge of community leaders and organizations, and a proven track record of building relationships with resource providers.

Key Responsibilities
  • Develop and implement outreach strategies tailored to specific communities to encourage participation in support services and educate the community regarding social services and health systems.
  • Identify and engage new partners to participate in regional networking events and build network capacity in South King County.
  • Develop, update, and distribute materials informing the community about programs and services.
  • Assess client level of need and coordinate comprehensive referrals with other team members for clients with more complex health or social services needs.
  • Provide information, referrals, and advocacy to link clients to appropriate services in a timely manner and follow up with clients to ensure appropriate receipt of needed services.
  • Maintain timely accurate, and complete records of all outreach and client services in line with program policies and requirements.
  • Maintain strong partnerships with health and community service providers, government entities, and housing authorities.
  • Observe patterns in client needs and interests. Communicate these needs or service gaps to the team and participate in shared problem solving.
  • Actively engage in ongoing continuous quality improvement to enhance program operations.
  • Represent the agency by participating in activities, networks, and professional organizations related to program areas.
Requirements
  • Bachelor Degree in Social Work or a related field and two years of relevant experience (paid or volunteer); or Bachelor Degree in unrelated field and four years of paid social services experience; or Associate Degree or two years of relevant college coursework in related field and four years of human services experience.
  • Extensive experience connecting with specific communities; knowledge of and relationships with community leaders and organizations.
  • Proven ability to outreach and engage individuals and families, particularly regarding health or social services resources.
  • Bi-lingual with English skills sufficiently strong to prepare documents in English; ability to translate English documents to primary language in an accurate and timely manner.
  • Demonstrated ability to thrive in a culturally diverse workplace dedicated to equity and inclusion.
  • Neighborhood House is on a journey to become a fully inclusive, multicultural, anti-racist organization. Candidate must demonstrate a commitment to advancing racial equity and social justice.

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